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Is there an Valimail outage?

Valimail status: Systems Active

Last checked: 7 minutes ago

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Valimail outages and incidents

Outage and incident data over the last 30 days for Valimail.

There have been 2 outages or incidents for Valimail in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Valimail

Outlogger tracks the status of these components for Xero:

Valimail API Active
Domain Checker Tool Active
Application Active
Authentication Infrastructure Active
Application Active
Authentication Infrastructure Active
Application Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Component Status
Valimail API Active
Active
Domain Checker Tool Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active

Latest Valimail outages and incidents.

View the latest incidents for Valimail and check for official updates:

Updates:

  • Time: July 21, 2023, 4:22 p.m.
    Status: Resolved
    Update: A fix has been deployed for this issue. This incident is resolved. Thank you for your patience!
  • Time: July 21, 2023, 3:31 p.m.
    Status: Identified
    Update: We are aware of an issue that is currently affecting certain DKIM key DNS responses. We have determined a fix and are in the process of resolving the problem. If you have any questions, please reach out to us at [email protected]

Updates:

  • Time: May 25, 2023, 6:27 p.m.
    Status: Resolved
    Update: We are currently investigating the degraded performance of our authentication infrastructure that occurred between 17:20-18:01 UTC. During this timeframe, our servers may have been slow to respond to some queries for customer email authentication records. Valimail continues to observe restored services following an earlier incident; performance has now stabilized. Valimail engineers continue to monitor for further disruption. We apologize for any inconvenience this may have caused and appreciate your patience. We will endeavor to keep you updated as frequently as possible, however, you can also subscribe to our Status Page (status.valimail.com) for further information regarding this service impact. This incident is resolved.

Updates:

  • Time: May 25, 2023, 6:27 p.m.
    Status: Resolved
    Update: We are currently investigating the degraded performance of our authentication infrastructure that occurred between 17:20-18:01 UTC. During this timeframe, our servers may have been slow to respond to some queries for customer email authentication records. Valimail continues to observe restored services following an earlier incident; performance has now stabilized. Valimail engineers continue to monitor for further disruption. We apologize for any inconvenience this may have caused and appreciate your patience. We will endeavor to keep you updated as frequently as possible, however, you can also subscribe to our Status Page (status.valimail.com) for further information regarding this service impact. This incident is resolved.

Updates:

  • Time: May 23, 2023, 10:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2023, 7:41 p.m.
    Status: Monitoring
    Update: We are currently investigating the degraded performance of our authentication infrastructure that occurred between 18:40-18:57 UTC. During this timeframe, some customers may have experienced longer DNS query response times or timeouts. Valimail continues to observe restored services following an earlier incident; performance has now stabilized. Valimail engineers continue to monitor for further disruption. We apologize for any inconvenience this may have caused and appreciate your patience. We will endeavor to keep you updated as frequently as possible, however, you can also subscribe to our Status Page (status.valimail.com) for further information regarding this service impact.
  • Time: May 23, 2023, 7:41 p.m.
    Status: Monitoring
    Update: We are currently investigating the degraded performance of our authentication infrastructure that occurred between 18:40-18:57 UTC. During this timeframe, some customers may have experienced longer DNS query response times or timeouts. Valimail continues to observe restored services following an earlier incident; performance has now stabilized. Valimail engineers continue to monitor for further disruption. We apologize for any inconvenience this may have caused and appreciate your patience. We will endeavor to keep you updated as frequently as possible, however, you can also subscribe to our Status Page (status.valimail.com) for further information regarding this service impact.

Updates:

  • Time: May 13, 2023, 2:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2023, 9:35 p.m.
    Status: Monitoring
    Update: Performance has stabilized and our infrastructure is operating at full capacity. Customer-facing impact is no longer being observed and we are continuing to monitor.
  • Time: May 12, 2023, 6:58 p.m.
    Status: Monitoring
    Update: Please be aware that Valimail is currently monitoring a performance degradation incident with our email authentication infrastructure that occurred between 16:20 and 17:08 UTC. Performance has currently stabilized. We will endeavor to keep you updated as frequently as possible, however, you can also subscribe to our Status Page (status.valimail.com) for further information regarding this service impact.
  • Time: May 12, 2023, 5:26 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting our Authentication Infrastructure.

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Frequently Asked Questions - Valimail

Is there a Valimail outage?
The current status of Valimail is: Systems Active
Where can I find the official status page of Valimail?
The official status page for Valimail is here
How can I get notified if Valimail is down or experiencing an outage?
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