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Is there an Valimail outage?

Valimail status: Systems Active

Last checked: 8 seconds ago

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Valimail outages and incidents

Outage and incident data over the last 30 days for Valimail.

There have been 2 outages or incidents for Valimail in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Valimail

Outlogger tracks the status of these components for Xero:

Valimail API Active
Domain Checker Tool Active
Application Active
Authentication Infrastructure Active
Application Active
Authentication Infrastructure Active
Application Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Component Status
Valimail API Active
Active
Domain Checker Tool Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active

Latest Valimail outages and incidents.

View the latest incidents for Valimail and check for official updates:

Updates:

  • Time: May 13, 2023, 2:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2023, 9:35 p.m.
    Status: Monitoring
    Update: Performance has stabilized and our infrastructure is operating at full capacity. Customer-facing impact is no longer being observed and we are continuing to monitor.
  • Time: May 12, 2023, 6:58 p.m.
    Status: Monitoring
    Update: Please be aware that Valimail is currently monitoring a performance degradation incident with our email authentication infrastructure that occurred between 16:20 and 17:08 UTC. Performance has currently stabilized. We will endeavor to keep you updated as frequently as possible, however, you can also subscribe to our Status Page (status.valimail.com) for further information regarding this service impact.
  • Time: May 12, 2023, 5:26 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting our Authentication Infrastructure.

Updates:

  • Time: Feb. 10, 2023, 3:04 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Feb. 10, 2023, 3:04 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Feb. 10, 2023, 2:01 a.m.
    Status: Monitoring
    Update: We are currently monitoring an issue with degraded performance in the UI. Some pages may load slowly or time out. Critical components are unaffected
  • Time: Feb. 10, 2023, 2:01 a.m.
    Status: Monitoring
    Update: We are currently monitoring an issue with degraded performance in the UI. Some pages may load slowly or time out. Critical components are unaffected

Updates:

  • Time: Jan. 24, 2023, 12:49 a.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience
  • Time: Jan. 23, 2023, 10:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are working through the backlog of reports to be processed
  • Time: Jan. 23, 2023, 6:34 p.m.
    Status: Investigating
    Update: We’re seeing lower numbers of DMARC aggregate reports than usual today. As a result, data displayed in the app may be delayed. Our team is looking into the issue and will provide an update as soon as we can. If you have any questions, please submit a support ticket at https://support.valimail.com/support/tickets/new

Updates:

  • Time: Jan. 24, 2023, 12:49 a.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience
  • Time: Jan. 23, 2023, 10:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are working through the backlog of reports to be processed
  • Time: Jan. 23, 2023, 6:34 p.m.
    Status: Investigating
    Update: We’re seeing lower numbers of DMARC aggregate reports than usual today. As a result, data displayed in the app may be delayed. Our team is looking into the issue and will provide an update as soon as we can. If you have any questions, please submit a support ticket at https://support.valimail.com/support/tickets/new

Updates:

  • Time: Jan. 13, 2023, 2:25 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Jan. 13, 2023, 1:58 p.m.
    Status: Identified
    Update: We've identified the issue and are working on a solution. Our primary platform is operational, however, Valigov remains to be affected by this outage
  • Time: Jan. 13, 2023, 1:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 13, 2023, 1:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing degraded performance in our platform. Some components of the app may be unavailable

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Frequently Asked Questions - Valimail

Is there a Valimail outage?
The current status of Valimail is: Systems Active
Where can I find the official status page of Valimail?
The official status page for Valimail is here
How can I get notified if Valimail is down or experiencing an outage?
To get notified of any status changes to Valimail, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Valimail every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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