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Is there an Valimail outage?

Valimail status: Systems Active

Last checked: a minute ago

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Valimail outages and incidents

Outage and incident data over the last 30 days for Valimail.

There have been 2 outages or incidents for Valimail in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Valimail

Outlogger tracks the status of these components for Xero:

Valimail API Active
Domain Checker Tool Active
Application Active
Authentication Infrastructure Active
Application Active
Authentication Infrastructure Active
Application Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Component Status
Valimail API Active
Active
Domain Checker Tool Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active

Latest Valimail outages and incidents.

View the latest incidents for Valimail and check for official updates:

Updates:

  • Time: Aug. 31, 2021, 10:11 p.m.
    Status: Resolved
    Update: The issue with AWS has been resolved. Thank you for your patience.
  • Time: Aug. 31, 2021, 9:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate the incident with our vendor AWS.
  • Time: Aug. 31, 2021, 8:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate the vendor issue and the impact to our products. Users may see timeouts in the web UI of our application. There is no impact to the application DMARC/SPF/DKIM or responses related to authentication at this time.
  • Time: Aug. 31, 2021, 7 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Defend product which is stemming from an ongoing issue with AWS

Updates:

  • Time: Aug. 31, 2021, 10:11 p.m.
    Status: Resolved
    Update: The issue with AWS has been resolved. Thank you for your patience.
  • Time: Aug. 31, 2021, 9:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate the incident with our vendor AWS.
  • Time: Aug. 31, 2021, 8:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate the vendor issue and the impact to our products. Users may see timeouts in the web UI of our application. There is no impact to the application DMARC/SPF/DKIM or responses related to authentication at this time.
  • Time: Aug. 31, 2021, 7 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Defend product which is stemming from an ongoing issue with AWS

Updates:

  • Time: Aug. 26, 2021, 10:49 p.m.
    Status: Resolved
    Update: The incident affecting your Valimail SSO configuration has been fully resolved. You should find that you are now able to log in to Valimail successfully with SSO. If you are still unable to log in, please reach out to support at [email protected] for assistance. We apologize for any inconvenience this has caused.
  • Time: Aug. 26, 2021, 9:59 p.m.
    Status: Identified
    Update: We have identified the problem and are working on a fix. Thank you for your patience
  • Time: Aug. 26, 2021, 9:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where users were notified of SSO being disabled for their Enforce and Monitor accounts. We apologize for any inconvenience the password emails may cause. We will have an update shortly

Updates:

  • Time: Aug. 26, 2021, 10:49 p.m.
    Status: Resolved
    Update: The incident affecting your Valimail SSO configuration has been fully resolved. You should find that you are now able to log in to Valimail successfully with SSO. If you are still unable to log in, please reach out to support at [email protected] for assistance. We apologize for any inconvenience this has caused.
  • Time: Aug. 26, 2021, 9:59 p.m.
    Status: Identified
    Update: We have identified the problem and are working on a fix. Thank you for your patience
  • Time: Aug. 26, 2021, 9:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where users were notified of SSO being disabled for their Enforce and Monitor accounts. We apologize for any inconvenience the password emails may cause. We will have an update shortly

Updates:

  • Time: July 1, 2021, 12:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2021, 11:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 1, 2021, 11:46 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 1, 2021, 11:42 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Valimail

Is there a Valimail outage?
The current status of Valimail is: Systems Active
Where can I find the official status page of Valimail?
The official status page for Valimail is here
How can I get notified if Valimail is down or experiencing an outage?
To get notified of any status changes to Valimail, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Valimail every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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