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Is there an Valimail outage?

Valimail status: Systems Active

Last checked: 2 minutes ago

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Valimail outages and incidents

Outage and incident data over the last 30 days for Valimail.

There have been 2 outages or incidents for Valimail in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Valimail

Outlogger tracks the status of these components for Xero:

Valimail API Active
Domain Checker Tool Active
Application Active
Authentication Infrastructure Active
Application Active
Authentication Infrastructure Active
Application Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Application Active
Authentication Infrastructure Active
Component Status
Valimail API Active
Active
Domain Checker Tool Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Authentication Infrastructure Active
Active
Application Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active
Mailbox Connector Active
Active
Application Active
Authentication Infrastructure Active

Latest Valimail outages and incidents.

View the latest incidents for Valimail and check for official updates:

Updates:

  • Time: July 1, 2021, 12:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2021, 11:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 1, 2021, 11:46 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 1, 2021, 11:42 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 11, 2021, 2:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2021, 2:39 p.m.
    Status: Identified
    Update: This incident is a copy of the previous note re: June 3rd SPF Response Degradation. Valimail experienced a partial SPF response service degradation on June 3rd from 05:20-14:00 UTC. Email Senders that utilize SPF only (do not have DKIM configured and are not in your Netblocks) were affected. If your domain is at a DMARC policy of quarantine or reject, email senders that are configured as enabled senders with no DKIM keys may have been affected. You may see this issue reflected in your DMARC authentication reports. If business critical email was sent during this time period that is showing as failing in your authentication reports, please re-send the mail. Valimail has tested various senders that were affected and confirmed that after the incident we are responding with the proper SPF response. The above was posted previously but based on customer feedback Valimail Product Support is creating this so that the Authentication Infrastructure component of Status Page is reflected in the bar graphs. The original incident is located here: https://status.valimail.com/incidents/4684601n3cxm

Updates:

  • Time: June 11, 2021, 2:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2021, 2:39 p.m.
    Status: Identified
    Update: This incident is a copy of the previous note re: June 3rd SPF Response Degradation. Valimail experienced a partial SPF response service degradation on June 3rd from 05:20-14:00 UTC. Email Senders that utilize SPF only (do not have DKIM configured and are not in your Netblocks) were affected. If your domain is at a DMARC policy of quarantine or reject, email senders that are configured as enabled senders with no DKIM keys may have been affected. You may see this issue reflected in your DMARC authentication reports. If business critical email was sent during this time period that is showing as failing in your authentication reports, please re-send the mail. Valimail has tested various senders that were affected and confirmed that after the incident we are responding with the proper SPF response. The above was posted previously but based on customer feedback Valimail Product Support is creating this so that the Authentication Infrastructure component of Status Page is reflected in the bar graphs. The original incident is located here: https://status.valimail.com/incidents/4684601n3cxm

Updates:

  • Time: June 3, 2021, 6:20 p.m.
    Status: Resolved
    Update: Valimail experienced a partial SPF response service degradation on June 3rd from 05:20-14:00 UTC. Email Senders that utilize SPF only (do not have DKIM configured and are not in your Netblocks) were affected. If your domain is at a DMARC policy of quarantine or reject, email senders that are configured as enabled senders with no DKIM keys may have been affected. You may see this issue reflected in your DMARC authentication reports. If business critical email was sent during this time period that is showing as failing in your authentication reports, please re-send the mail. Valimail has tested various senders that were affected and confirmed that after the incident we are responding with the proper SPF response.

Updates:

  • Time: June 3, 2021, 6:20 p.m.
    Status: Resolved
    Update: Valimail experienced a partial SPF response service degradation on June 3rd from 05:20-14:00 UTC. Email Senders that utilize SPF only (do not have DKIM configured and are not in your Netblocks) were affected. If your domain is at a DMARC policy of quarantine or reject, email senders that are configured as enabled senders with no DKIM keys may have been affected. You may see this issue reflected in your DMARC authentication reports. If business critical email was sent during this time period that is showing as failing in your authentication reports, please re-send the mail. Valimail has tested various senders that were affected and confirmed that after the incident we are responding with the proper SPF response.

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Frequently Asked Questions - Valimail

Is there a Valimail outage?
The current status of Valimail is: Systems Active
Where can I find the official status page of Valimail?
The official status page for Valimail is here
How can I get notified if Valimail is down or experiencing an outage?
To get notified of any status changes to Valimail, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Valimail every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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