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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: 9 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: July 26, 2023, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved. Message delivery toward AT&T has returned to normal timeframes.
  • Time: July 26, 2023, 4:17 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting customers' messaging from/to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: July 26, 2023, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved. Message delivery toward AT&T has returned to normal timeframes.
  • Time: July 26, 2023, 4:17 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting customers' messaging from/to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: July 21, 2023, 7:38 p.m.
    Status: Resolved
    Update: The Operations Team has confirmed Resolution for the issue with AT&T messages. During this time users may have experienced latency with Outbound messages for AT&T. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: July 21, 2023, 5:56 p.m.
    Status: Monitoring
    Update: The Operations Team has Resolved the issue with AT&T messages. The Carrier has remediated the issue on their end and we are seeing recovery and normal Delivery times. During this time users may have experienced latency with Outbound messages for AT&T. Thank you for your patience while we monitor this issue for full Resolution.
  • Time: July 21, 2023, 5:41 p.m.
    Status: Identified
    Update: The Operations Team has Identified the issue with AT&T messages. We are currently in contact with the Carrier on this Incident. Users may experience latency with Outbound messages for AT&T. Thank you for your patience while we investigate further with the Carrier.
  • Time: July 21, 2023, 5:09 p.m.
    Status: Investigating
    Update: We are experiencing SMS delivery delays to AT&T. Our engineers are working with our carrier partner to resolve the issue.

Updates:

  • Time: July 21, 2023, 7:38 p.m.
    Status: Resolved
    Update: The Operations Team has confirmed Resolution for the issue with AT&T messages. During this time users may have experienced latency with Outbound messages for AT&T. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: July 21, 2023, 5:56 p.m.
    Status: Monitoring
    Update: The Operations Team has Resolved the issue with AT&T messages. The Carrier has remediated the issue on their end and we are seeing recovery and normal Delivery times. During this time users may have experienced latency with Outbound messages for AT&T. Thank you for your patience while we monitor this issue for full Resolution.
  • Time: July 21, 2023, 5:41 p.m.
    Status: Identified
    Update: The Operations Team has Identified the issue with AT&T messages. We are currently in contact with the Carrier on this Incident. Users may experience latency with Outbound messages for AT&T. Thank you for your patience while we investigate further with the Carrier.
  • Time: July 21, 2023, 5:09 p.m.
    Status: Investigating
    Update: We are experiencing SMS delivery delays to AT&T. Our engineers are working with our carrier partner to resolve the issue.

Updates:

  • Time: July 15, 2023, 2:11 a.m.
    Status: Resolved
    Update: The Operations Team has confirmed Resolution for the issue. Thank you for your patience during this Incident.
  • Time: July 15, 2023, 1:14 a.m.
    Status: Investigating
    Update: Zipwhip engineering has detected a potential issue with toll-free and 10DLC provisioning and cancellations. Our engineering team has been alerted and is actively investigating however this issue appears to be resolving.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
To get notified of any status changes to Zipwhip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zipwhip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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