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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: 8 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: July 15, 2023, 2:11 a.m.
    Status: Resolved
    Update: The Operations Team has confirmed Resolution for the issue. Thank you for your patience during this Incident.
  • Time: July 15, 2023, 1:14 a.m.
    Status: Investigating
    Update: Zipwhip engineering has detected a potential issue with toll-free and 10DLC provisioning and cancellations. Our engineering team has been alerted and is actively investigating however this issue appears to be resolving.

Updates:

  • Time: July 13, 2023, 2:15 a.m.
    Status: Resolved
    Update: Zipwhip Operations Team has confirmed Resolution for the issue with Verizon SMS and MMS messages. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: July 13, 2023, 1:30 a.m.
    Status: Monitoring
    Update: Zipwhip Operations has observed an improvement currently with Verizon SMS and MMS deliveries. Customers may have experienced a delay with SMS and MMS message delivery for a short time at the top of the hour today as message volumes were higher. Message delivery is currently back to normal. Thank you for your patience while Monitoring for full Resolution.
  • Time: July 13, 2023, 1:15 a.m.
    Status: Investigating
    Update: Zipwhip Operations has identified an issue with the delivery failures and delays of SMS and MMS sent by Verizon to Zipwhip for Toll-Free Numbers. Customers may experience failures with SMS and MMS message delivery for a short time at the top of the hour today as message volumes increase. Engineers are closely monitoring the platform during these higher volume peaks. We will update this Incident with any significant changes throughout the day.

Updates:

  • Time: July 13, 2023, 2:15 a.m.
    Status: Resolved
    Update: Zipwhip Operations Team has confirmed Resolution for the issue with Verizon SMS and MMS messages. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: July 13, 2023, 1:30 a.m.
    Status: Monitoring
    Update: Zipwhip Operations has observed an improvement currently with Verizon SMS and MMS deliveries. Customers may have experienced a delay with SMS and MMS message delivery for a short time at the top of the hour today as message volumes were higher. Message delivery is currently back to normal. Thank you for your patience while Monitoring for full Resolution.
  • Time: July 13, 2023, 1:15 a.m.
    Status: Investigating
    Update: Zipwhip Operations has identified an issue with the delivery failures and delays of SMS and MMS sent by Verizon to Zipwhip for Toll-Free Numbers. Customers may experience failures with SMS and MMS message delivery for a short time at the top of the hour today as message volumes increase. Engineers are closely monitoring the platform during these higher volume peaks. We will update this Incident with any significant changes throughout the day.

Updates:

  • Time: July 6, 2023, 7:37 p.m.
    Status: Resolved
    Update: SMS / MMS delivery to and from AT&T network in the US for a subset of short codes and toll free numbers has returned to normal timeframes. This incident has been resolved.
  • Time: July 6, 2023, 5:34 p.m.
    Status: Monitoring
    Update: Zipwhip is observing recovery in SMS / MMS delivery delays to and from AT&T network in the US for a subset of short codes and toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: July 6, 2023, 4:32 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting API customers' outbound/inbound messaging from / to AT&T, as well as delivery receipts. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: July 6, 2023, 7:37 p.m.
    Status: Resolved
    Update: SMS / MMS delivery to and from AT&T network in the US for a subset of short codes and toll free numbers has returned to normal timeframes. This incident has been resolved.
  • Time: July 6, 2023, 5:34 p.m.
    Status: Monitoring
    Update: Zipwhip is observing recovery in SMS / MMS delivery delays to and from AT&T network in the US for a subset of short codes and toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: July 6, 2023, 4:32 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting API customers' outbound/inbound messaging from / to AT&T, as well as delivery receipts. Thank you for your patience while we investigate this issue. Further details will be provided as available.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
To get notified of any status changes to Zipwhip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zipwhip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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