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Is there an Zipwhip outage?

Zipwhip status: Minor Outage

Last checked: 9 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Performance Issues
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Performance Issues
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Minor Outage
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Performance Issues
AT&T Active
Canadian Carriers Performance Issues
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Performance Issues
DLR Active
Inbound (MO) Active
Outbound (MT) Performance Issues
Minor Outage
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Minor Outage
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: June 9, 2023, 10:38 p.m.
    Status: Resolved
    Update: Operation Engineers confirmed latency Resolution for ATT MMS. Customers may have experienced a delay sending MMS messages to ATT during higher volume times (top of the hour) today. We will be following up further with the Carrier for this issue. Thanks for your patience.
  • Time: June 9, 2023, 10:08 p.m.
    Status: Monitoring
    Update: Operation Engineers have Identified this issue is with the Carrier, and latency has Resolved for the day. Customers may have experienced a delay sending MMS messages to ATT during higher volume times (top of the hour) today. We'll be Monitoring this Resolution, and following up further with the Carrier for this issue.
  • Time: June 9, 2023, 6:15 p.m.
    Status: Identified
    Update: Zipwhip Operations has Identified the MMS messaging latency issue with ATT. This issue may be impacting Zipwhip customers MMS messaging to ATT destinations. End-users may experience latency receiving MMS during periods of higher traffic. We are continuing to investigate further with the Carrier on this.
  • Time: June 9, 2023, 4:26 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging MMS latency issues with ATT. This issue may be impacting Zipwhip customers MMS messaging to ATT destinations. Thank you for your patience while we investigate this issue with the Carrier

Updates:

  • Time: June 9, 2023, 10:38 p.m.
    Status: Resolved
    Update: Operation Engineers confirmed latency Resolution for ATT MMS. Customers may have experienced a delay sending MMS messages to ATT during higher volume times (top of the hour) today. We will be following up further with the Carrier for this issue. Thanks for your patience.
  • Time: June 9, 2023, 10:08 p.m.
    Status: Monitoring
    Update: Operation Engineers have Identified this issue is with the Carrier, and latency has Resolved for the day. Customers may have experienced a delay sending MMS messages to ATT during higher volume times (top of the hour) today. We'll be Monitoring this Resolution, and following up further with the Carrier for this issue.
  • Time: June 9, 2023, 6:15 p.m.
    Status: Identified
    Update: Zipwhip Operations has Identified the MMS messaging latency issue with ATT. This issue may be impacting Zipwhip customers MMS messaging to ATT destinations. End-users may experience latency receiving MMS during periods of higher traffic. We are continuing to investigate further with the Carrier on this.
  • Time: June 9, 2023, 4:26 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging MMS latency issues with ATT. This issue may be impacting Zipwhip customers MMS messaging to ATT destinations. Thank you for your patience while we investigate this issue with the Carrier

Updates:

  • Time: June 5, 2023, 11 p.m.
    Status: Resolved
    Update: Our Operation Team has confirmed that this Incident is Resolved All Messaging is fully functioning as expected. Thank you for your patience during this Incident.
  • Time: June 5, 2023, 10:34 p.m.
    Status: Monitoring
    Update: Operations Engineers have reported ALL Messaging queues are now cleared. We will be Monitoring this issue while we confirm stability. Messaging is currently real-time. Thank you for your understanding.
  • Time: June 5, 2023, 10:27 p.m.
    Status: Identified
    Update: Operations Engineers have Identified the issue with multiple Messaging elements and are currently in the process of remediating the problem. Message queues have improved in the last 15 minutes. Thank you for your patience while we continue our investigations.
  • Time: June 5, 2023, 10:06 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently Investigating an issue with our Platform. Customers may experience an issue sending and receiving ALL messages at this time We will update this Incident when we have more information

Updates:

  • Time: June 5, 2023, 11 p.m.
    Status: Resolved
    Update: Our Operation Team has confirmed that this Incident is Resolved All Messaging is fully functioning as expected. Thank you for your patience during this Incident.
  • Time: June 5, 2023, 10:34 p.m.
    Status: Monitoring
    Update: Operations Engineers have reported ALL Messaging queues are now cleared. We will be Monitoring this issue while we confirm stability. Messaging is currently real-time. Thank you for your understanding.
  • Time: June 5, 2023, 10:27 p.m.
    Status: Identified
    Update: Operations Engineers have Identified the issue with multiple Messaging elements and are currently in the process of remediating the problem. Message queues have improved in the last 15 minutes. Thank you for your patience while we continue our investigations.
  • Time: June 5, 2023, 10:06 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently Investigating an issue with our Platform. Customers may experience an issue sending and receiving ALL messages at this time We will update this Incident when we have more information

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Minor Outage
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
To get notified of any status changes to Zipwhip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zipwhip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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