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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: 6 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: June 27, 2024, 10:27 p.m.
    Status: Resolved
    Update: Zipwhip Operations has resolved MMS latency issues for gateway customers. This issue is no longer impacting all Zipwhip gateway customers who may have experienced long delays and/or failure of MO / MT MMS messaging. Zipwhip appreciates your business and thanks you for your patience while working to resolve this issue.

Updates:

  • Time: June 27, 2024, 10:27 p.m.
    Status: Resolved
    Update: Zipwhip Operations has resolved MMS latency issues for gateway customers. This issue is no longer impacting all Zipwhip gateway customers who may have experienced long delays and/or failure of MO / MT MMS messaging. Zipwhip appreciates your business and thanks you for your patience while working to resolve this issue.

Updates:

  • Time: June 5, 2024, 8:51 p.m.
    Status: Resolved
    Update: We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.
  • Time: June 5, 2024, 6:39 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS and SMS delivery delays when sending toll-free, short code and long code messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: June 5, 2024, 4:54 p.m.
    Status: Investigating
    Update: We continue investigating delivery delays with toll-free, short code and long code traffic towards T-Mobile for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information is available.
  • Time: June 5, 2024, 3:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 5, 2024, 3:39 p.m.
    Status: Investigating
    Update: We are experiencing SMS, MMS, Toll-Free, and 10DLC delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 5, 2024, 3:35 p.m.
    Status: Investigating
    Update: We are experiencing SMS delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 5, 2024, 8:51 p.m.
    Status: Resolved
    Update: We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.
  • Time: June 5, 2024, 6:39 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS and SMS delivery delays when sending toll-free, short code and long code messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: June 5, 2024, 4:54 p.m.
    Status: Investigating
    Update: We continue investigating delivery delays with toll-free, short code and long code traffic towards T-Mobile for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information is available.
  • Time: June 5, 2024, 3:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 5, 2024, 3:39 p.m.
    Status: Investigating
    Update: We are experiencing SMS, MMS, Toll-Free, and 10DLC delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 5, 2024, 3:35 p.m.
    Status: Investigating
    Update: We are experiencing SMS delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 4, 2024, 11:38 p.m.
    Status: Resolved
    Update: We are no longer experiencing MMS delivery delays when sending messages to T-Mobile network in the US for a subset of shortcode numbers. This incident has been resolved.
  • Time: June 4, 2024, 11:35 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS delivery delays when sending messages to T-Mobile network in the US for a subset of shortcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: June 4, 2024, 9:33 p.m.
    Status: Investigating
    Update: We are still experiencing MMS delivery delays when sending messages to the T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  • Time: June 4, 2024, 8:15 p.m.
    Status: Investigating
    Update: Operations Engineers have advised our Carrier connection has been restored. Investigation is still ongoing, but improvements have been observed. Customers may experience intermittent MMS delivery delays when sending messages to the T-Mobile network in the US. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 4, 2024, 6:18 p.m.
    Status: Investigating
    Update: We are experiencing MMS delivery delays when sending messages to T-Mobile network in the US for a subset of shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
To get notified of any status changes to Zipwhip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zipwhip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here