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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: 3 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: June 4, 2024, 11:38 p.m.
    Status: Resolved
    Update: We are no longer experiencing MMS delivery delays when sending messages to T-Mobile network in the US for a subset of shortcode numbers. This incident has been resolved.
  • Time: June 4, 2024, 11:35 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS delivery delays when sending messages to T-Mobile network in the US for a subset of shortcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
  • Time: June 4, 2024, 9:33 p.m.
    Status: Investigating
    Update: We are still experiencing MMS delivery delays when sending messages to the T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  • Time: June 4, 2024, 8:15 p.m.
    Status: Investigating
    Update: Operations Engineers have advised our Carrier connection has been restored. Investigation is still ongoing, but improvements have been observed. Customers may experience intermittent MMS delivery delays when sending messages to the T-Mobile network in the US. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 4, 2024, 6:18 p.m.
    Status: Investigating
    Update: We are experiencing MMS delivery delays when sending messages to T-Mobile network in the US for a subset of shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 4, 2024, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 6:57 p.m.
    Status: Monitoring
    Update: The MMS and SMS delivery failure to and from multiple networks in Canada for a subset of Toll-free numbers has been mitigated. Zipwhip will continue monitor for stability. Another update will be provided in 2 hours or when new information becomes available.
  • Time: June 4, 2024, 6:46 p.m.
    Status: Investigating
    Update: We are experiencing MMS and SMS delivery failures when sending and receiving messages to and from multiple networks in Canada for a subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 4, 2024, 5:45 p.m.
    Status: Investigating
    Update: We are experiencing MMS and SMS delivery failures when sending and receiving messages to and from multiple networks in Canada for a subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 4, 2024, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 6:57 p.m.
    Status: Monitoring
    Update: The MMS and SMS delivery failure to and from multiple networks in Canada for a subset of Toll-free numbers has been mitigated. Zipwhip will continue monitor for stability. Another update will be provided in 2 hours or when new information becomes available.
  • Time: June 4, 2024, 6:46 p.m.
    Status: Investigating
    Update: We are experiencing MMS and SMS delivery failures when sending and receiving messages to and from multiple networks in Canada for a subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 4, 2024, 5:45 p.m.
    Status: Investigating
    Update: We are experiencing MMS and SMS delivery failures when sending and receiving messages to and from multiple networks in Canada for a subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: May 16, 2024, 10:20 p.m.
    Status: Resolved
    Update: Engineers have verified this issue is Resolved. This issue may have affected users sending MMS messages to recipients on the T-Mobile Network in the US. Thank you for your patience while working to verify remediation.
  • Time: May 16, 2024, 8:01 p.m.
    Status: Monitoring
    Update: We are observing recovery in MMS delivery failures when sending messages to the T-Mobile Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update when more information becomes available.
  • Time: May 16, 2024, 5:14 p.m.
    Status: Identified
    Update: Operations engineers are reporting further MMS delivery delays when sending messages to the T-Mobile Network in the US. We are continuing to work with our carrier partner to resolve the issue. We will provide another update as soon as more information becomes available. Thanks for your patience
  • Time: May 16, 2024, 4:38 p.m.
    Status: Monitoring
    Update: Operations engineers are observing recovery for MMS delivery delays when sending messages to the T-Mobile Network in the US. We will follow-up further with the Carrier on this issue. We will continue monitoring the service to ensure a full recovery.
  • Time: May 16, 2024, 4:38 p.m.
    Status: Monitoring
    Update: Operations engineers are observing recovery for MMS delivery delays when sending messages to the T-Mobile Network in the US. We will follow-up further with the Carrier on this issue. We will continue monitoring the service to ensure a full recovery.
  • Time: May 16, 2024, 3:10 p.m.
    Status: Investigating
    Update: We are experiencing MMS delivery delays when sending messages to T-Mobile Network in US via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: May 3, 2024, 6:55 p.m.
    Status: Resolved
    Update: Operations Engineers have Identified and Resolved an issue impacting MMS messages to T-Mobile destinations. During the following times customers may have experienced failures trying to send MMS to T-Mobile destinations. Start - 02 May 2024 23:00 PDT End - 03 May 2024 00:15 PDT Duration - 75 minutes Apologies for any inconvenience this may have caused during the impact time.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
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