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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 8 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: Oct. 1, 2021, 9:30 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: Oct. 1, 2021, 9:19 p.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Oct. 1, 2021, 8:16 p.m.
    Status: Identified
    Update: We have confirmed that our microservices are currently unavailable. This outage is affecting Contact Search and SMS. Our team is currently working on this issue as quickly as they can. We will post an update here shortly.

Updates:

  • Time: Sept. 24, 2021, 8:16 p.m.
    Status: Resolved
    Update: The delay with logins has been resolved. If you continue to experience any issues while logging in please contact support
  • Time: Sept. 24, 2021, 7:04 p.m.
    Status: Identified
    Update: We have confirmed that Act-On Logins are experiencing delays. Logins into your Act-On instances may take longer than expected. Our team has identified the cause of the issue and are currently working to resolve the issue.

Updates:

  • Time: Aug. 31, 2021, 9:08 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: Aug. 31, 2021, 7:15 p.m.
    Status: Investigating
    Update: Some of our services in AWS are experiencing issues, expect intermittent connectivity for our US customers. We are currently investigating and will provide updates here as soon as we have them.

Updates:

  • Time: Aug. 23, 2021, 3:46 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: Aug. 23, 2021, 2:10 p.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Aug. 23, 2021, 1:05 p.m.
    Status: Investigating
    Update: We are currently seeing an issue with Data Studio for customers located on our US servers (forpciXX.actonsoftware.com) where your saved exports do not show and an error message briefly displays when opening up Data Studio.

Updates:

  • Time: Aug. 19, 2021, 3:39 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: Aug. 19, 2021, 10:27 a.m.
    Status: Investigating
    Update: We are currently seeing issues with Data Studio for customers located on our German servers (adepciX.actonsoftware.com) where your saved exports do not show and an error message briefly displays when opening up Data Studio. Our team is investigating this issue and we will provide updates here as soon as we have them.

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
To get notified of any status changes to Act-On Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Act-On Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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