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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 6 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: Aug. 16, 2021, 7:03 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: Aug. 16, 2021, 5:41 p.m.
    Status: Investigating
    Update: We are currently seeing intermittent issues with Data Studio loading. Our team is investigating this issue. We will provide updates here as soon as we have them.

Updates:

  • Time: Sept. 2, 2021, 7:43 p.m.
    Status: Resolved
    Update: We have identified and fixed a configuration issue within our server that caused a block in the data stream for ETE reports, SMS opt-ins, and opt-outs originating from Zoom. We are working on restoring the data that was missing in transit. A full RCA will be provided once the recovery effort is complete. If you have any additional questions, don't hesitate to get in touch with support.

Updates:

  • Time: June 25, 2021, 5:25 a.m.
    Status: Resolved
    Update: Tonight we experienced an outage affecting some customers at approximately 8.58pm PT. The issue has been addressed and all systems were back online and operational as of 9:52pm PT.

Updates:

  • Time: June 23, 2021, 9:31 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: June 23, 2021, 9:21 a.m.
    Status: Investigating
    Update: We are currently seeing issues with our server aiepci4. Our team is investigating this issue and we will provide updates here as soon as we have them.

Updates:

  • Time: June 23, 2021, 12:08 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: June 22, 2021, 11:28 p.m.
    Status: Investigating
    Update: We are currently seeing issues with Data Studio loading existing exports and run logs. It appears the reports are still running, but they are not accessible through the UI. Our team is investigating this issue. We will provide updates here as soon as we have them.

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
To get notified of any status changes to Act-On Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Act-On Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here