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Is there an CallTrackingMetrics outage?

CallTrackingMetrics status: Minor Outage

Last checked: 10 minutes ago

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CallTrackingMetrics outages and incidents

Outage and incident data over the last 30 days for CallTrackingMetrics.

There have been 0 outages or incidents for CallTrackingMetrics in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CallTrackingMetrics

Outlogger tracks the status of these components for Xero:

Application Availability Active
AWS cloudFront Active
AWS route53 Active
REST API Active
Incoming Client Calls Active
Incoming Phone Calls Active
Outgoing Client Calls Active
Outgoing Phone Calls Active
Plivo Endpoint calls (SIP) Active
Plivo SIP Registrar Active
Plivo Voice, Africa Active
Plivo Voice, Asia Active
Plivo Voice, Europe Active
Plivo Voice, North America Active
Plivo Voice, Oceania Active
Plivo Voice, South America Active
Secondary Carrier Inbound Phone Calls Active
Twilio Client Mobile Active
Twilio Conferencing Active
Twilio Outgoing SIP Calls Active
Twilio Queue Active
Twilio Recordings Active
Twilio TwiML Active
Twilio Voice, APAC Active
Twilio Voice, Europe Active
Twilio Voice, Latin America Active
Twilio Voice, Middle East & Africa Active
Twilio Voice, North America Active
Twilio WebRTC Active
Google Analytics Active
Google Cloud Platform Identity & Access Management Active
Google Cloud Platform Identity & Security Active
Notifications Active
SendGrid API Active
SendGrid API v3 Active
SendGrid SMTP Active
Authorize.net Active
Stripe API Active
Plivo Account & Phone Number APIs Active
Plivo Number Lookup API Active
Twilio Phone Numbers Active
Call Post Processing Active
Softphone Active
Incoming Text Messages Active
Plivo Longcode SMS, USA & Canada Active
Plivo MMS API Active
Plivo MMS, USA & Canada Active
Plivo SMS, Africa Active
Plivo SMS API Active
Plivo SMS, Asia Active
Plivo SMS, Europe Active
Plivo SMS, Mexico & South America Active
Plivo SMS, Oceania Active
Plivo Toll-free SMS, USA & Canada Active
Twilio Incoming MMS Active
Twilio MMS Long Code, North America Active
Twilio MMS Short Code, North America Active
Twilio MMS Toll-Free Active
Twilio Outgoing MMS Active
Twilio Outgoing SMS Active
Twilio PROGRAMMABLE CHAT Active
Twilio PROGRAMMABLE FAX Active
Twilio SMS, APAC Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Twilio SMS, Europe Active
Twilio SMS, Latin America Active
Twilio SMS Long Code, North America Active
Twilio SMS, Middle East & Africa Performance Issues
Twilio SMS Short Code, North America Active
Twilio SMS Toll-Free, North America Active
Component Status
Application Availability Active
Active
AWS cloudFront Active
AWS route53 Active
Active
REST API Active
Active
Incoming Client Calls Active
Incoming Phone Calls Active
Outgoing Client Calls Active
Outgoing Phone Calls Active
Plivo Endpoint calls (SIP) Active
Plivo SIP Registrar Active
Plivo Voice, Africa Active
Plivo Voice, Asia Active
Plivo Voice, Europe Active
Plivo Voice, North America Active
Plivo Voice, Oceania Active
Plivo Voice, South America Active
Secondary Carrier Inbound Phone Calls Active
Twilio Client Mobile Active
Twilio Conferencing Active
Twilio Outgoing SIP Calls Active
Twilio Queue Active
Twilio Recordings Active
Twilio TwiML Active
Twilio Voice, APAC Active
Twilio Voice, Europe Active
Twilio Voice, Latin America Active
Twilio Voice, Middle East & Africa Active
Twilio Voice, North America Active
Twilio WebRTC Active
Active
Google Analytics Active
Google Cloud Platform Identity & Access Management Active
Google Cloud Platform Identity & Security Active
Active
Notifications Active
SendGrid API Active
SendGrid API v3 Active
SendGrid SMTP Active
Active
Authorize.net Active
Stripe API Active
Active
Plivo Account & Phone Number APIs Active
Plivo Number Lookup API Active
Twilio Phone Numbers Active
Active
Call Post Processing Active
Active
Softphone Active
Performance Issues
Incoming Text Messages Active
Plivo Longcode SMS, USA & Canada Active
Plivo MMS API Active
Plivo MMS, USA & Canada Active
Plivo SMS, Africa Active
Plivo SMS API Active
Plivo SMS, Asia Active
Plivo SMS, Europe Active
Plivo SMS, Mexico & South America Active
Plivo SMS, Oceania Active
Plivo Toll-free SMS, USA & Canada Active
Twilio Incoming MMS Active
Twilio MMS Long Code, North America Active
Twilio MMS Short Code, North America Active
Twilio MMS Toll-Free Active
Twilio Outgoing MMS Active
Twilio Outgoing SMS Active
Twilio PROGRAMMABLE CHAT Active
Twilio PROGRAMMABLE FAX Active
Twilio SMS, APAC Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Twilio SMS, Europe Active
Twilio SMS, Latin America Active
Twilio SMS Long Code, North America Active
Twilio SMS, Middle East & Africa Performance Issues
Twilio SMS Short Code, North America Active
Twilio SMS Toll-Free, North America Active

Latest CallTrackingMetrics outages and incidents.

View the latest incidents for CallTrackingMetrics and check for official updates:

Updates:

  • Time: Feb. 5, 2024, 11:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 5, 2024, 11:36 p.m.
    Status: Monitoring
    Update: Our technical partner has identified the cause and deployed a repair. Normal operation of voice calls is being reported. We will continue to monitor our systems.
  • Time: Feb. 5, 2024, 9:25 p.m.
    Status: Investigating
    Update: We are aware of issues with a small subset of CTM tracking numbers in which a caller receives a busy signal and cannot connect. This cause of this issue is with systems that neither CTM nor our Direct Technical Partners control. We ask for your patience while this issue on the broader telecom network is being addressed. We will update via this channel as we receive new information.

Updates:

  • Time: Jan. 22, 2024, 3:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 22, 2024, 3:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 22, 2024, 3:39 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 22, 2024, 3:27 p.m.
    Status: Investigating
    Update: We are aware of intermittent errors occurring that affect login and access to features. Our incident response team is investigating.

Updates:

  • Time: Dec. 11, 2023, 7:22 p.m.
    Status: Resolved
    Update: Tracking numbers can be purchased using the inventory look up once again.
  • Time: Dec. 11, 2023, 4:41 p.m.
    Status: Identified
    Update: We are aware of issues affecting the ability to purchase numbers within our platform. We are working on a resolution that will return the ability to purchase numbers to you. In the interim, you may request a number by visiting https://app.calltrackingmetrics.com/tracking_numbers/buy_new.

Updates:

  • Time: Dec. 1, 2023, 4:43 p.m.
    Status: Resolved
    Update: The issues with transcriptions have been resolved. Please report any issues to our Technical Support team at https://www.calltrackingmetrics.com/support.
  • Time: Dec. 1, 2023, 2:32 p.m.
    Status: Monitoring
    Update: A fix has been put in place and we are monitoring performance. Transcriptions that did not happen are being retried and should be populated over the course of today.
  • Time: Dec. 1, 2023, 1:51 p.m.
    Status: Investigating
    Update: We are aware of intermittent errors occurring on the service. Our incident response team is working with our transcription provider to solve the issue as quickly as possible. Additional updates will be posted as information is received.

Updates:

  • Time: Nov. 8, 2023, 3:49 p.m.
    Status: Resolved
    Update: Services have been restored and operations are back to normal. Thank you for your patience.
  • Time: Nov. 8, 2023, 3:43 p.m.
    Status: Monitoring
    Update: Our technology partner has identified the issue affecting AskAI and has implemented a fix. Normal performance should be recovering if it has not already done so. Please visit https://status.openai.com/ for progress.
  • Time: Nov. 8, 2023, 2:39 p.m.
    Status: Investigating
    Update: We are aware of an issue that may affect AskAI within CTM. Our technology partner is experiencing an outage and is investigating the cause. Please visit https://status.openai.com/ for progress.

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Frequently Asked Questions - CallTrackingMetrics

Is there a CallTrackingMetrics outage?
The current status of CallTrackingMetrics is: Minor Outage
Where can I find the official status page of CallTrackingMetrics?
The official status page for CallTrackingMetrics is here
How can I get notified if CallTrackingMetrics is down or experiencing an outage?
To get notified of any status changes to CallTrackingMetrics, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CallTrackingMetrics every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CallTrackingMetrics do?
This service tracks and attributes leads from various platforms, providing comprehensive data for confident marketing decisions.

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