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Is there an Zowie outage?

Zowie status: Systems Active

Last checked: 8 minutes ago

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Zowie outages and incidents

Outage and incident data over the last 30 days for Zowie.

There have been 1 outages or incidents for Zowie in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zowie

Outlogger tracks the status of these components for Xero:

Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active
Component Status
Active
Builder GraphQL API Active
Builder REST API Active
Core GraphQL API Active
Frontend Active
Inbox GraphQL API Active
Active
Chat API Active
Embedded Widget Active
Live Chat Widget Active
Standalone Widget Active
Active
Google Actions Active
Instagram Active
Intercom Active
Messenger Active
Sunshine Conversations Active
Viber Active
WhatsApp Active
Zendesk Chat Active

Latest Zowie outages and incidents.

View the latest incidents for Zowie and check for official updates:

Updates:

  • Time: Nov. 29, 2022, 12:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 29, 2022, 11:46 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 29, 2022, 11:46 a.m.
    Status: Monitoring
    Update: We are now fully operational. We will be following up with full post-mortem later today.
  • Time: Nov. 29, 2022, 11:43 a.m.
    Status: Identified
    Update: Majority of the system is now operational, we are working on restoring all functions now.
  • Time: Nov. 29, 2022, 11:16 a.m.
    Status: Identified
    Update: The network is being restored, ETA 15 minutes.
  • Time: Nov. 29, 2022, 11:05 a.m.
    Status: Identified
    Update: Unfortunately, this issue is identified as a network problem on our infrastructure provider. The problem was escalated and our team is working on a workaround. We cannot give an ETA for now.
  • Time: Nov. 29, 2022, 10:57 a.m.
    Status: Identified
    Update: We identified an issue with accessing our Inbox.

Updates:

  • Time: Nov. 25, 2022, 6:45 a.m.
    Status: Resolved
    Update: We want to confirm that issue has been resolved.
  • Time: Nov. 25, 2022, 6:42 a.m.
    Status: Monitoring
    Update: Our team introduced relevant improvements, the issue should be resolved. We're continuing the monitoring of changes we did.
  • Time: Nov. 25, 2022, 6:27 a.m.
    Status: Identified
    Update: You may experience a temporary issue accessing Zowie Inbox. Our team is working on this and will restore access in the next 15 minutes.
  • Time: Nov. 25, 2022, 6:26 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 25, 2022, 6:45 a.m.
    Status: Resolved
    Update: We want to confirm that issue has been resolved.
  • Time: Nov. 25, 2022, 6:42 a.m.
    Status: Monitoring
    Update: Our team introduced relevant improvements, the issue should be resolved. We're continuing the monitoring of changes we did.
  • Time: Nov. 25, 2022, 6:27 a.m.
    Status: Identified
    Update: You may experience a temporary issue accessing Zowie Inbox. Our team is working on this and will restore access in the next 15 minutes.
  • Time: Nov. 25, 2022, 6:26 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 2, 2022, 4:11 p.m.
    Status: Resolved
    Update: We want to confirm that issue has been resolved according to the status at Cloudflare and our monitoring systems.
  • Time: Nov. 2, 2022, 4:10 p.m.
    Status: Monitoring
    Update: The whole incident update is available at Cloudflare webiste: https://www.cloudflarestatus.com/incidents/s24dgvsl07jk
  • Time: Nov. 2, 2022, 2:53 p.m.
    Status: Monitoring
    Update: Our team recognized the source of the issue, we rerouted the traffic to avoid the incident. We're monitoring the situation.
  • Time: Nov. 2, 2022, 2:46 p.m.
    Status: Investigating
    Update: We recognized the connectivity issue to the Zowie Platform. We also recognized that there is global issue with Cloudflare - we're investigating this further: https://www.cloudflarestatus.com/

Updates:

  • Time: Nov. 2, 2022, 4:11 p.m.
    Status: Resolved
    Update: We want to confirm that issue has been resolved according to the status at Cloudflare and our monitoring systems.
  • Time: Nov. 2, 2022, 4:10 p.m.
    Status: Monitoring
    Update: The whole incident update is available at Cloudflare webiste: https://www.cloudflarestatus.com/incidents/s24dgvsl07jk
  • Time: Nov. 2, 2022, 2:53 p.m.
    Status: Monitoring
    Update: Our team recognized the source of the issue, we rerouted the traffic to avoid the incident. We're monitoring the situation.
  • Time: Nov. 2, 2022, 2:46 p.m.
    Status: Investigating
    Update: We recognized the connectivity issue to the Zowie Platform. We also recognized that there is global issue with Cloudflare - we're investigating this further: https://www.cloudflarestatus.com/

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Frequently Asked Questions - Zowie

Is there a Zowie outage?
The current status of Zowie is: Systems Active
Where can I find the official status page of Zowie?
The official status page for Zowie is here
How can I get notified if Zowie is down or experiencing an outage?
To get notified of any status changes to Zowie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zowie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zowie do?
Zowie is an AI-powered customer service automation platform for ecommerce. It enhances efficiency and sales with customer support software.

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