Company Logo

Is there an Glia outage?

Glia status: Systems Active

Last checked: 2 minutes ago

Get notified about any outages, downtime or incidents for Glia and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Glia outages and incidents

Outage and incident data over the last 30 days for Glia.

There have been 0 outages or incidents for Glia in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Glia

Outlogger tracks the status of these components for Xero:

AWS ec2-eu-west-1 Active
AWS ec2-us-east-1 Active
CoBrowsing Active
Communications Active
Glia Virtual Assistant (GVA) Active
Overall System Status Active
Real-time Analytics Active
Component Status
AWS ec2-eu-west-1 Active
AWS ec2-us-east-1 Active
CoBrowsing Active
Communications Active
Glia Virtual Assistant (GVA) Active
Overall System Status Active
Real-time Analytics Active

Latest Glia outages and incidents.

View the latest incidents for Glia and check for official updates:

Updates:

  • Time: Sept. 6, 2023, 6:14 p.m.
    Status: Resolved
    Update: The incident has been fully resolved with all instances fully functional and performing as expected.
  • Time: Sept. 6, 2023, 6:07 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring the system as it recovers. Thank you for your patience.
  • Time: Sept. 6, 2023, 6:01 p.m.
    Status: Identified
    Update: The issue has been identified and we are urgently working on resolving the issue. Thank you for your patience.
  • Time: Sept. 6, 2023, 5:57 p.m.
    Status: Investigating
    Update: We are currently investigating an issue resulting in the Virtual Assistant being unresponsive. We are working to resolve this issue. Thank you for your patience.

Updates:

  • Time: Aug. 28, 2023, 5:10 p.m.
    Status: Resolved
    Update: The incident has been fully resolved with all instances fully functional and performing as expected.
  • Time: Aug. 28, 2023, 5:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 28, 2023, 5:01 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring the system as it recovers. Thank you for your patience.
  • Time: Aug. 28, 2023, 4:58 p.m.
    Status: Identified
    Update: Our teams are still actively working on resolving the issue. Thank you for your patience.
  • Time: Aug. 28, 2023, 4:28 p.m.
    Status: Identified
    Update: Our Operations and Engineering teams continue working on resolving this issue urgently.
  • Time: Aug. 28, 2023, 3:34 p.m.
    Status: Identified
    Update: The issue has been identified and we are urgently working on resolving the issue. Thank you for your patience.

Updates:

  • Time: June 14, 2023, 10:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 9:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented for Glia Insights to work as expected and we are monitoring the results.
  • Time: June 14, 2023, 8:37 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented
  • Time: June 14, 2023, 8:36 p.m.
    Status: Investigating
    Update: We are experiencing an elevated number of errors in our data processing infrastructure, which impacts only Glia Insights. Glia Insights data might show delayed information. Our Engineering team is investigating and working on resolving this issue as soon as possible. All Communications and core flows are fully functional and working as expected.

Updates:

  • Time: June 14, 2023, 5:46 p.m.
    Status: Resolved
    Update: AutoComplete is fully operational. Our telemetry shows requests to autocomplete succeeding
  • Time: June 14, 2023, 5:46 p.m.
    Status: Monitoring
    Update: The team has applied a fix and is monitoring. Our telemetry shows consistent recovery.
  • Time: June 14, 2023, 5:44 p.m.
    Status: Investigating
    Update: AutoComplete is currently experiencing issues. Please note, queuing, routing and engagements are all running as expected.

Updates:

  • Time: June 14, 2023, 10:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 11:50 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the changes.
  • Time: June 13, 2023, 10:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 13, 2023, 10:40 p.m.
    Status: Investigating
    Update: We are currently investigating an issue resulting in the Virtual Assistant being unavailable. All other Glia functionalities are working as expected. We are working to resolve this issue. Thank you for your patience.

Check the status of similar companies and alternatives to Glia

Gainsight
Gainsight

Systems Active

Gorgias
Gorgias

Systems Active

observeai
observeai

Systems Active

Playvox
Playvox

Systems Active

Help Scout
Help Scout

Systems Active

Experience
Experience

Systems Active

Totango
Totango

Systems Active

emnify
emnify

Systems Active

Spiceworks
Spiceworks

Systems Active

Aloware
Aloware

Systems Active

Close
Close

Systems Active

UpLead
UpLead

Systems Active

Frequently Asked Questions - Glia

Is there a Glia outage?
The current status of Glia is: Systems Active
Where can I find the official status page of Glia?
The official status page for Glia is here
How can I get notified if Glia is down or experiencing an outage?
To get notified of any status changes to Glia, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Glia every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Glia do?
Glia offers digital solutions for financial institutions to enhance customer connections through Messaging, Video, Voice, CoBrowsing, and AI.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free