Company Logo

Is there an Heap outage?

Heap status: Systems Active

Last checked: 7 minutes ago

Get notified about any outages, downtime or incidents for Heap and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Heap outages and incidents

Outage and incident data over the last 30 days for Heap.

There have been 6 outages or incidents for Heap in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Heap

Outlogger tracks the status of these components for Xero:

App Active
Data Collection Active
Heap Connect Active
Integrations - Destinations Active
Integrations - Sources Active
Notifications and Alerts Active
Session Replay Active
EC2 Active
ECS Active
EMR Active
S3 Active
SQS Active
Cloudfront Active
EC2 Active
ECS Active
EMR Active
S3 Active
SQS Active
Component Status
App Active
Data Collection Active
Heap Connect Active
Integrations - Destinations Active
Integrations - Sources Active
Notifications and Alerts Active
Session Replay Active
Active
EC2 Active
ECS Active
EMR Active
S3 Active
SQS Active
Active
Cloudfront Active
EC2 Active
ECS Active
EMR Active
S3 Active
SQS Active

Latest Heap outages and incidents.

View the latest incidents for Heap and check for official updates:

Updates:

  • Time: March 26, 2024, 7:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2024, 9:46 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 22, 2024, 5:08 p.m.
    Status: Monitoring
    Update: Connect syncs were delayed for all environments beginning early morning US business hours. Engineering has deployed a fix and we are beginning to catchup delayed environments. We will post an update in two hours, or resolve the incident if all environments have recovered.

Updates:

  • Time: March 15, 2024, 6:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2024, 3:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 15, 2024, 2:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 15, 2024, 2:13 p.m.
    Status: Investigating
    Update: We are currently experiencing delays for Connect Syncs. All environments appear to be affected. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes.

Updates:

  • Time: March 13, 2024, 8:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 13, 2024, 4:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 13, 2024, 3:46 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 13, 2024, 3:30 p.m.
    Status: Investigating
    Update: We are currently experiencing delays for Connect Syncs. All environments appear to be affected. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes.

Updates:

  • Time: March 5, 2024, 6:16 p.m.
    Status: Resolved
    Update: Data latency has recovered. Data in reports and live view is now readily available. This issue is resolved.
  • Time: March 4, 2024, 10:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and data latency is recovering. We will continue to monitor and post another update in the next 24 hours.
  • Time: March 4, 2024, 8:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will share another update in two hours.
  • Time: March 4, 2024, 6:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We'll be posting another update in two hours.
  • Time: March 4, 2024, 5:20 p.m.
    Status: Investigating
    Update: We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Updates:

  • Time: Feb. 27, 2024, 10:13 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 26, 2024, 1:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 26, 2024, 1:17 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 26, 2024, 9:02 a.m.
    Status: Identified
    Update: We are currently experiencing delays in data being available in the app. Data collection is unaffected, and no data has been lost. Our engineers are currently working on the issue.

Check the status of similar companies and alternatives to Heap

Anaplan
Anaplan

Systems Active

SpotOn
SpotOn

Systems Active

impact.com
impact.com

Systems Active

Replicon
Replicon

Systems Active

Adjust
Adjust

Systems Active

Quantcast
Quantcast

Systems Active

Acoustic
Acoustic

Systems Active

Pantheon Operations
Pantheon Operations

Systems Active

DealerSocket
DealerSocket

Systems Active

Mixpanel
Mixpanel

Systems Active

Invoca
Invoca

Systems Active

Ceros
Ceros

Systems Active

Frequently Asked Questions - Heap

Is there a Heap outage?
The current status of Heap is: Systems Active
Where can I find the official status page of Heap?
The official status page for Heap is here
How can I get notified if Heap is down or experiencing an outage?
To get notified of any status changes to Heap, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Heap every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Heap do?
Heap is a digital insights platform that provides comprehensive user behavior data, uncovering hidden insights that other tools miss.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free