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Is there an LoopUp outage?

LoopUp status: Systems Active

Last checked: 7 minutes ago

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LoopUp outages and incidents

Outage and incident data over the last 30 days for LoopUp.

There have been 1 outages or incidents for LoopUp in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LoopUp

Outlogger tracks the status of these components for Xero:

Admin Portal Active
Asia-Pacific Active
Europe, the Middle East and Africa Active
Latin America Active
North America Active
Oceania Active
South Africa Active
Apps Active
Audio Platform Active
Event Viewer Active
Slide Share Active
Webcasting Active
Apps Active
Audio Conferencing Active
Screen Sharing Active
Video Sharing Active
Component Status
Active
Admin Portal Active
Asia-Pacific Active
Europe, the Middle East and Africa Active
Latin America Active
North America Active
Oceania Active
South Africa Active
Active
Apps Active
Audio Platform Active
Event Viewer Active
Slide Share Active
Webcasting Active
Active
Apps Active
Audio Conferencing Active
Screen Sharing Active
Video Sharing Active

Latest LoopUp outages and incidents.

View the latest incidents for LoopUp and check for official updates:

Updates:

  • Time: Sept. 30, 2021, 7 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2021, 6:58 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting LoopUp Remote Meetings in the US, between 16:50 - 17:10 GMT (12:50 - 13:10 EDT). Some users connecting to meetings on our US servers may have experienced intermittent undesirable behaviour when connecting to their conference: Outbound calls: Attendees may have connected to the meeting successfully but then experienced delays on the web client (meet.loopup.com) Inbound calls: Attendees may have connected to the meeting successfully but then experienced issues with audio quality This issue was confirmed to be resolved as of 17:10 GMT / 13:10 EDT We're sorry to be holding you up today. Our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Sept. 30, 2021, 7 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2021, 6:58 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting LoopUp Remote Meetings in the US, between 16:50 - 17:10 GMT (12:50 - 13:10 EDT). Some users connecting to meetings on our US servers may have experienced intermittent undesirable behaviour when connecting to their conference: Outbound calls: Attendees may have connected to the meeting successfully but then experienced delays on the web client (meet.loopup.com) Inbound calls: Attendees may have connected to the meeting successfully but then experienced issues with audio quality This issue was confirmed to be resolved as of 17:10 GMT / 13:10 EDT We're sorry to be holding you up today. Our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Aug. 26, 2021, 7:45 a.m.
    Status: Resolved
    Update: All services were fully restored as of 08:20 BST on 26th August 2021. If you experience any new issues, please contact [email protected]
  • Time: Aug. 26, 2021, 7:14 a.m.
    Status: Identified
    Update: We are currently investigating an issue impacting LoopUp Remote Meetings. Some users may experience issues when placing an outbound call from meet.loopup.com. We’re aware of the issue and are working on it urgently. In the meantime, meeting attendees should follow their meeting links and click Other Audio Options > Find a Dial-In Number to connect to their calls via Dial-In. Please know that our teams are working hard to get everything up and running. We will provide more information as soon as it is available. We're sorry to be holding you up today. Our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Aug. 26, 2021, 7:45 a.m.
    Status: Resolved
    Update: All services were fully restored as of 08:20 BST on 26th August 2021. If you experience any new issues, please contact [email protected]
  • Time: Aug. 26, 2021, 7:14 a.m.
    Status: Identified
    Update: We are currently investigating an issue impacting LoopUp Remote Meetings. Some users may experience issues when placing an outbound call from meet.loopup.com. We’re aware of the issue and are working on it urgently. In the meantime, meeting attendees should follow their meeting links and click Other Audio Options > Find a Dial-In Number to connect to their calls via Dial-In. Please know that our teams are working hard to get everything up and running. We will provide more information as soon as it is available. We're sorry to be holding you up today. Our Support Team are available 24/7 at [email protected].

Updates:

  • Time: Aug. 20, 2021, 10:41 a.m.
    Status: Resolved
    Update: All services were fully restored as of 11:35 BST on 20th August 2021. If you experience any new issues, please contact [email protected]
  • Time: Aug. 20, 2021, 9:58 a.m.
    Status: Identified
    Update: We are currently investigating an issue impacting LoopUp Remote Meetings. Meeting attendees who are viewing shared content (via LoopUp screen share) will be presented with an error message. Screen sharing remains functional. We’re aware of the issue and are addressing this as a priority. Please know that our teams are working hard to get everything up and running. We will provide more information as soon as it is available. We're sorry to be holding you up today. Our Support Team are available 24/7 at [email protected].

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Frequently Asked Questions - LoopUp

Is there a LoopUp outage?
The current status of LoopUp is: Systems Active
Where can I find the official status page of LoopUp?
The official status page for LoopUp is here
How can I get notified if LoopUp is down or experiencing an outage?
To get notified of any status changes to LoopUp, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LoopUp every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LoopUp do?
LoopUp offers a centralized telephony solution for multinational businesses, simplifying management and support while delivering cost savings. They are a leading provider for Microsoft's Operator Connect program.

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