Is there an Olark Live Chat outage?

Olark Live Chat status: Systems Active

Last checked: 10 minutes ago

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Olark Live Chat outages and incidents

Outage and incident data over the last 30 days for Olark Live Chat.

There have been 0 outages or incidents for Olark Live Chat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Olark Live Chat

Outlogger tracks the status of these components for Xero:

API Active
Beta Olark Agent Console (app.olark.com) Active
Chatbox Active
chat.olark.com Active
Cobrowsing Active
Desk API Active
Email reports Active
File Upload hosting server Active
Help Scout Help Desk API Active
Integrations Active
Jabber servers Active
Olark Copilot Automation Bots Active
Olark Mobile App (BETA) Active
Operator messages Active
Payment provider Active
SendGrid SMTP Active
Slack Connections Active
Slack Integration Active
Slack Login/SSO Active
Slack Messaging Active
Slack Notifications Active
Transcripts Active
Visitor details Active
Visitor messages Active
Website Active
Component Status
API Active
Beta Olark Agent Console (app.olark.com) Active
Chatbox Active
chat.olark.com Active
Cobrowsing Active
Desk API Active
Email reports Active
File Upload hosting server Active
Help Scout Help Desk API Active
Integrations Active
Jabber servers Active
Olark Copilot Automation Bots Active
Olark Mobile App (BETA) Active
Operator messages Active
Payment provider Active
SendGrid SMTP Active
Slack Connections Active
Slack Integration Active
Slack Login/SSO Active
Slack Messaging Active
Slack Notifications Active
Transcripts Active
Visitor details Active
Visitor messages Active
Website Active

Latest Olark Live Chat outages and incidents.

View the latest incidents for Olark Live Chat and check for official updates:

Updates:

  • Time: March 29, 2022, 6:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 29, 2022, 3:16 p.m.
    Status: Investigating
    Update: We've received some reports that generating reports is slow and sometimes failing. We're investigating the cause of this issue and will update here as soon as it's resolved.

Updates:

  • Time: Feb. 17, 2022, 5:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 17, 2022, 5:40 p.m.
    Status: Monitoring
    Update: We've implemented a fix and the login and dashboard pages are back in service.
  • Time: Feb. 17, 2022, 5:38 p.m.
    Status: Identified
    Update: We've identified the cause of login and dashboard pages not loading and are working on a fix for the issue now.
  • Time: Feb. 17, 2022, 5:31 p.m.
    Status: Investigating
    Update: We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Updates:

  • Time: Jan. 31, 2022, 11:44 p.m.
    Status: Resolved
    Update: This incident has been resolved. We'll be publishing a post mortem incident report in the near future.
  • Time: Jan. 31, 2022, 11:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and services are back to normal. We'll continuing to monitor.
  • Time: Jan. 31, 2022, 11:21 p.m.
    Status: Identified
    Update: We've identified the cause of this issue and a fix is being implemented. We'll update shortly.
  • Time: Jan. 31, 2022, 10:56 p.m.
    Status: Investigating
    Update: We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Updates:

  • Time: Jan. 31, 2022, 10:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 31, 2022, 9:43 p.m.
    Status: Monitoring
    Update: Login and chatboxes are recovering and service should be back to normal. We're continuing to monitor.
  • Time: Jan. 31, 2022, 9:19 p.m.
    Status: Investigating
    Update: We're investigating Olark.com and chatboxes not loading. We'll update here as soon as we know more.
  • Time: Jan. 31, 2022, 9:15 p.m.
    Status: Investigating
    Update: We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Updates:

  • Time: Dec. 15, 2021, 5:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 4:27 p.m.
    Status: Monitoring
    Update: Looks like the outage has cleared and things are returning to normal. We'll continue to monitor closely.
  • Time: Dec. 15, 2021, 4:02 p.m.
    Status: Investigating
    Update: It looks like we may be affected by a widespread provider outage. We'll continue to monitor and update as things change.
  • Time: Dec. 15, 2021, 3:42 p.m.
    Status: Investigating
    Update: We're investigating some slowness when connecting to the agent console and sending messages. We'll update here as soon as we know more.
  • Time: Dec. 15, 2021, 3:39 p.m.
    Status: Investigating
    Update: We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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Frequently Asked Questions - Olark Live Chat

Is there a Olark Live Chat outage?
The current status of Olark Live Chat is: Systems Active
Where can I find the official status page of Olark Live Chat?
The official status page for Olark Live Chat is here
How can I get notified if Olark Live Chat is down or experiencing an outage?
To get notified of any status changes to Olark Live Chat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Olark Live Chat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Olark Live Chat do?
Enhance your business with live chat software for sales, marketing, and customer support. Engage with customers directly on your website.

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