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Is there an Onehub outage?

Onehub status: Systems Active

Last checked: a minute ago

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Onehub outages and incidents

Outage and incident data over the last 30 days for Onehub.

There have been 1 outages or incidents for Onehub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Onehub

Outlogger tracks the status of these components for Xero:

Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active
Component Status
Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active

Latest Onehub outages and incidents.

View the latest incidents for Onehub and check for official updates:

Updates:

  • Time: Feb. 19, 2021, 12:12 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Feb. 18, 2021, 11:30 p.m.
    Status: Monitoring
    Update: We've identified the issue, and the service is recovering. We are investigating the root cause and closely monitoring all services.
  • Time: Feb. 18, 2021, 11:27 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Sept. 29, 2020, 3:31 a.m.
    Status: Resolved
    Update: Microsoft appears to have resolved the issue affecting Office Online.
  • Time: Sept. 28, 2020, 11:27 p.m.
    Status: Identified
    Update: An outage with Microsoft's Office 365 service is affecting our Office Online integration. Users may not be able to edit or create Office documents using this integration until Microsoft resolves things on their end. Microsoft is updating their status here: https://status.office365.com

Updates:

  • Time: March 23, 2020, 12:39 a.m.
    Status: Resolved
    Update: The activity processing backlog has been cleared.
  • Time: March 22, 2020, 9:21 p.m.
    Status: Monitoring
    Update: We have received reports from some users that new activity is not visible or delayed. We've identified the issue and put a fix in place. While we work through the backlog, any missing activity should start to appear. We'll update again when everything is caught up.

Updates:

  • Time: March 13, 2019, 11:12 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: March 13, 2019, 9:28 p.m.
    Status: Identified
    Update: Our SMS provider is currently experiencing delays for two-factor SMS codes. The underlying issue has been identified and users may be receiving delayed codes. Note that these codes are likely expired and will not grant access until the issue is fully resolved. Once we receive confirmation of the resolution from our SMS provider, we will update the status here. We appreciate your patience.
  • Time: March 13, 2019, 6:23 p.m.
    Status: Investigating
    Update: Users who use SMS codes for Two-Factor Authentication may not be receiving SMS codes at the moment. We are working with our SMS provider to identify the underlying cause of the issue and they are working on a resolution. Users who use an Authenticator App should not be affected.

Updates:

  • Time: Feb. 20, 2019, 9:15 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Feb. 20, 2019, 8:59 p.m.
    Status: Investigating
    Update: Users who use SMS codes for Two-Factor Authentication may not be receiving SMS codes at the moment. We are working with our SMS provider to identify the underlying cause of the issue and they are working on a resolution. Users who use an Authenticator App should not be affected.

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Frequently Asked Questions - Onehub

Is there a Onehub outage?
The current status of Onehub is: Systems Active
Where can I find the official status page of Onehub?
The official status page for Onehub is here
How can I get notified if Onehub is down or experiencing an outage?
To get notified of any status changes to Onehub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Onehub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Onehub do?
Onehub enables businesses to securely share and manage files in the cloud. Safely share files, data, and information using our cloud storage system.

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