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Is there an Phone.com outage?

Phone.com status: Systems Active

Last checked: 2 minutes ago

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Phone.com outages and incidents

Outage and incident data over the last 30 days for Phone.com.

There have been 1 outages or incidents for Phone.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phone.com

Outlogger tracks the status of these components for Xero:

Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active
Component Status
Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active

Latest Phone.com outages and incidents.

View the latest incidents for Phone.com and check for official updates:

Updates:

  • Time: April 28, 2022, 7:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 28, 2022, 3:52 p.m.
    Status: Monitoring
    Update: Our contact center is currently experiencing a technical problem which is leading to longer wait times. We do apologize for this. Rather than waiting, you can submit a support request at https://www.phone.com/support-request/, or call back later today. We appreciate your patience and look forward to assisting you soon.

Updates:

  • Time: April 25, 2022, 8:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2022, 7:27 p.m.
    Status: Monitoring
    Update: Our contact center is currently experiencing a large number of inbound calls which is leading to longer wait times. We do apologize for this. Rather than waiting, you can submit a support request at https://www.phone.com/support-request/, or call back later today. We appreciate your patience and look forward to assisting you soon.

Updates:

  • Time: March 28, 2022, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 28, 2022, 3:23 p.m.
    Status: Investigating
    Update: Our technology partner is experiencing an impairment that is impacting our customer service and sales telephone lines. They are working urgently to resolve the issue. If you need assistance, please submit a report request at https://www.phone.com/support-request/ and one of our agents will assist as quickly as possible.

Updates:

  • Time: March 22, 2022, 6:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2022, 4:31 p.m.
    Status: Identified
    Update: Our technology partner is experiencing an impairment that is impacting our customer service and sales telephone lines. They are working urgently to resolve the issue. If you need assistance, please submit a report request at https://www.phone.com/support-request/ and one of our agents will assist as quickly as possible.

Updates:

  • Time: March 18, 2022, 11:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 18, 2022, 4:57 p.m.
    Status: Monitoring
    Update: We are currently experiencing longer than normal telephone hold times for our support agents. If you’d rather not wait, please visit www.phone.com/support and submit a ticket. One of our agents will reach out as soon as they are available.

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Frequently Asked Questions - Phone.com

Is there a Phone.com outage?
The current status of Phone.com is: Systems Active
Where can I find the official status page of Phone.com?
The official status page for Phone.com is here
How can I get notified if Phone.com is down or experiencing an outage?
To get notified of any status changes to Phone.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phone.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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