Retrium outages and incidents
Outage and incident data over the last 30 days for Retrium.
There have been 0 outages or incidents for Retrium in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Retrium
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Authentication | Active |
| Active | |
| Retrospectives | Active |
| Subscriptions and billing | Active |
| Website | Active |
Latest Retrium outages and incidents.
View the latest incidents for Retrium and check for official updates:
SAML2 Partial Outage
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Oct. 8, 2020, 3:33 p.m.
Updates:
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Time: Oct. 8, 2020, 7:04 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 8, 2020, 5:47 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Oct. 8, 2020, 4:18 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Oct. 8, 2020, 3:33 p.m.Status: InvestigatingUpdate: There is a SAML outage that is affecting some of our customers' ability to log in.
Scheduled Maintenance
Description: This incident has been resolved.
Status: Resolved
Impact: Maintenance | Started At: Aug. 8, 2020, 1:10 p.m.
Updates:
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Time: Aug. 8, 2020, 3:02 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Aug. 8, 2020, 1:10 p.m.Status: InvestigatingUpdate: We are performing scheduled maintenance and upgrades.
Refresh to Reconnect to Server
Description: The app version has been updated and all instances of Retrium have been reloaded. This will resolve any notifications that users are disconnected from the system.
Status: Resolved
Impact: None | Started At: Jan. 21, 2020, 2:07 p.m.
Updates:
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Time: Jan. 21, 2020, 4:32 p.m.Status: ResolvedUpdate: The app version has been updated and all instances of Retrium have been reloaded. This will resolve any notifications that users are disconnected from the system.
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Time: Jan. 21, 2020, 2:07 p.m.Status: IdentifiedUpdate: Retrium may show that you are disconnected to the system. Please refresh to reconnect to Retrium. We are investigating if there are any other issues at this time.
Retrium application is slow to respond or not loading
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Aug. 8, 2019, 3:07 p.m.
Updates:
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Time: Aug. 8, 2019, 3:29 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Aug. 8, 2019, 3:17 p.m.Status: IdentifiedUpdate: We've identified the issue and are working on a fix now.
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Time: Aug. 8, 2019, 3:07 p.m.Status: InvestigatingUpdate: The Retrium app is slow to respond for some users (or not responding at all). We are currently investigating the issue and will provide updates regularly.
Unable to login to Retrium
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Dec. 13, 2018, 6:37 p.m.
Updates:
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Time: Dec. 13, 2018, 6:42 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Dec. 13, 2018, 6:37 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: Dec. 13, 2018, 6:37 p.m.Status: InvestigatingUpdate: Users are unable to login to Retrium. We are currently investigating the reason.
