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Is there an Simon Data outage?

Simon Data status: Systems Active

Last checked: 3 minutes ago

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Simon Data outages and incidents

Outage and incident data over the last 30 days for Simon Data.

There have been 0 outages or incidents for Simon Data in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Simon Data

Outlogger tracks the status of these components for Xero:

Simon Audience API Active
Simon Data Pipes Active
Simon Data Syncs Active
Simon Event Trigger Flows Active
Simon Web App Active
Iterable Global API Active
SendGrid API Active
Airship Mobile Messaging Active
AWS sns Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Simon Mail (message sending) Active
Simon Mail (subscription management) Active
Component Status
Simon Audience API Active
Simon Data Pipes Active
Simon Data Syncs Active
Simon Event Trigger Flows Active
Simon Web App Active
Active
Iterable Global API Active
SendGrid API Active
Active
Airship Mobile Messaging Active
AWS sns Active
Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Active
Simon Mail (message sending) Active
Simon Mail (subscription management) Active

Latest Simon Data outages and incidents.

View the latest incidents for Simon Data and check for official updates:

Updates:

  • Time: April 25, 2024, 5:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2024, 4:25 p.m.
    Status: Monitoring
    Update: We have implemented a fix and contacts are successfully entering journeys. Our team is continuing to monitor the situation.
  • Time: April 25, 2024, 3:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is preventing contacts from entering journeys.

Updates:

  • Time: April 24, 2024, 7:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2024, 7:22 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring performance.
  • Time: April 24, 2024, 6:50 a.m.
    Status: Identified
    Update: Audience API is currently experiencing an outage. We are currently looking into this issue and will provide updates.

Updates:

  • Time: April 24, 2024, 1:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2024, 12:09 a.m.
    Status: Monitoring
    Update: We have implemented a fix and are continuing are monitoring performance.
  • Time: April 23, 2024, 8:55 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are continuing to monitor. Syncs are running successfully with the exception of event triggered syncs. We will continue to provide updates
  • Time: April 23, 2024, 7:33 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 23, 2024, 7:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 23, 2024, 7:04 p.m.
    Status: Investigating
    Update: Simon is currently experiencing an issue that is preventing flows from successfully syncing.

Updates:

  • Time: March 1, 2024, 1:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 29, 2024, 7:54 p.m.
    Status: Identified
    Update: We have implemented a fix and will provide another update once the issue has been resolved.
  • Time: Feb. 29, 2024, 6:28 p.m.
    Status: Identified
    Update: We have identified an issue for some customers that is causing event datasets to have higher latency than normal. Our team has identified the issue and is working on a solution. We will provide updates.

Updates:

  • Time: March 5, 2024, 5:16 p.m.
    Status: Resolved
    Update: The new workflow is now live for exports
  • Time: March 4, 2024, 10:21 p.m.
    Status: Monitoring
    Update: We are QA-ing an adjustment to the functionality and will post here when it's resolved.
  • Time: Feb. 28, 2024, 7:51 p.m.
    Status: Identified
    Update: We are currently investigating an issue that prevents users to successfully export via email datasets, segments or campaigns. Our team is looking into this and we will continue to provide updates.

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Frequently Asked Questions - Simon Data

Is there a Simon Data outage?
The current status of Simon Data is: Systems Active
Where can I find the official status page of Simon Data?
The official status page for Simon Data is here
How can I get notified if Simon Data is down or experiencing an outage?
To get notified of any status changes to Simon Data, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Simon Data every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Simon Data do?
Simon Data is a platform designed for growth that helps you achieve faster marketing results by utilizing customer data.

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