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Is there an Simon Data outage?

Simon Data status: Systems Active

Last checked: 3 minutes ago

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Simon Data outages and incidents

Outage and incident data over the last 30 days for Simon Data.

There have been 0 outages or incidents for Simon Data in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Simon Data

Outlogger tracks the status of these components for Xero:

Simon Audience API Active
Simon Data Pipes Active
Simon Data Syncs Active
Simon Event Trigger Flows Active
Simon Web App Active
Iterable Global API Active
SendGrid API Active
Airship Mobile Messaging Active
AWS sns Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Simon Mail (message sending) Active
Simon Mail (subscription management) Active
Component Status
Simon Audience API Active
Simon Data Pipes Active
Simon Data Syncs Active
Simon Event Trigger Flows Active
Simon Web App Active
Active
Iterable Global API Active
SendGrid API Active
Active
Airship Mobile Messaging Active
AWS sns Active
Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Active
Simon Mail (message sending) Active
Simon Mail (subscription management) Active

Latest Simon Data outages and incidents.

View the latest incidents for Simon Data and check for official updates:

Updates:

  • Time: Oct. 27, 2023, 8:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 27, 2023, 6:53 p.m.
    Status: Monitoring
    Update: We are monitoring a recent brief service disruption with the Simon Web App. Our engineering team is currently monitoring the issue.

Updates:

  • Time: Sept. 29, 2023, 8:15 p.m.
    Status: Resolved
    Update: This incident has been fully resolved.
  • Time: Sept. 29, 2023, 4:17 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 29, 2023, 4:14 p.m.
    Status: Identified
    Update: We are currently experiencing a service disruption with the Simon Web App. Our engineering team has identified the root cause and is implementing a solution. All users attempting to use the web application may be affected. We will send an additional update in 30 minutes if not resolved.

Updates:

  • Time: June 14, 2023, 1:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 1:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 13, 2023, 9:55 p.m.
    Status: Identified
    Update: The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.
  • Time: June 13, 2023, 9:51 p.m.
    Status: Identified
    Update: The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.
  • Time: June 13, 2023, 9:25 p.m.
    Status: Identified
    Update: The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.
  • Time: June 13, 2023, 8:56 p.m.
    Status: Identified
    Update: AWS has started to see signs of recovery which has positively affected Simon components affected. We are continuing to work on this issue in partnership with AWS support.
  • Time: June 13, 2023, 8:37 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 13, 2023, 8:36 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 13, 2023, 7:37 p.m.
    Status: Identified
    Update: Our upstream provider, Amazon Web Services (AWS), is currently experiencing an issue which is affecting our services. We are currently looking into this issue in partnership with AWS and will provide updates.

Updates:

  • Time: May 30, 2023, 3:51 p.m.
    Status: Resolved
    Update: This issue has been resolved by the Meta Developer Operations Team and performance is back to normal.
  • Time: May 30, 2023, 3:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 30, 2023, 3:05 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption with Simon Data's Facebook integration affecting data syncs to the Facebook platform. While we work with the Meta Developer Operations Team to resolve this issue, Facebook syncs will not be updated.

Updates:

  • Time: May 17, 2023, 7:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2023, 5:05 p.m.
    Status: Monitoring
    Update: The root cause of the data pipe delay has been identified and a permanent solution has been in place. Currently monitoring all pipe runs as they land on a delayed schedule.
  • Time: May 17, 2023, 1:33 p.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind due to a transient issue identified at 1206am EST. This is causing temporary delays in data delivery and should be resolved soon. No data has been lost and the system should be caught up shortly.

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Frequently Asked Questions - Simon Data

Is there a Simon Data outage?
The current status of Simon Data is: Systems Active
Where can I find the official status page of Simon Data?
The official status page for Simon Data is here
How can I get notified if Simon Data is down or experiencing an outage?
To get notified of any status changes to Simon Data, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Simon Data every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Simon Data do?
Simon Data is a platform designed for growth that helps you achieve faster marketing results by utilizing customer data.

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