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Is there an SpotOn outage?

SpotOn status: Systems Active

Last checked: 6 minutes ago

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SpotOn outages and incidents

Outage and incident data over the last 30 days for SpotOn.

There have been 6 outages or incidents for SpotOn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotOn

Outlogger tracks the status of these components for Xero:

Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
AT&T Active
AWS Active
Support Phone Line Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active
Component Status
Active
Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
Active
AT&T Active
AWS Active
Support Phone Line Active
Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active

Latest SpotOn outages and incidents.

View the latest incidents for SpotOn and check for official updates:

Updates:

  • Time: Nov. 27, 2023, 9:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2023, 9:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented. Restart in progress. Should start seeing success.
  • Time: Nov. 27, 2023, 8:52 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 27, 2023, 8:45 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 9, 2023, 1:40 a.m.
    Status: Resolved
    Update: The incident has been resolved. All services have been restored. If any POS system is still experiencing issues, you should refresh the POS.
  • Time: Sept. 9, 2023, 1:20 a.m.
    Status: Investigating
    Update: We continue to investigate a cascading issue that is impacting Restaurant POS and Printing.
  • Time: Sept. 9, 2023, 12:29 a.m.
    Status: Investigating
    Update: We are currently investigating printing issues on Restaurant POS systems.

Updates:

  • Time: July 27, 2023, 3:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 27, 2023, 2:29 p.m.
    Status: Investigating
    Update: We are experiencing elevated error rates when communicating with our backend systems. The team is investigating the issue.

Updates:

  • Time: July 26, 2023, 9:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 26, 2023, 8:42 p.m.
    Status: Identified
    Update: SpotOn continues to work on CFD issues affecting POS systems. The POS on screen error messages have been resolved.

Updates:

  • Time: April 19, 2023, 2:09 a.m.
    Status: Resolved
    Update: Online Ordering is now confirmed to be working as expected.
  • Time: April 18, 2023, 11:19 p.m.
    Status: Monitoring
    Update: Dev has implemented a fix and is monitoring servers / logs to make sure transactions are back to normal.
  • Time: April 18, 2023, 10:08 p.m.
    Status: Investigating
    Update: Some of our online ordering customers are experiencing slow loading.

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Frequently Asked Questions - SpotOn

Is there a SpotOn outage?
The current status of SpotOn is: Systems Active
Where can I find the official status page of SpotOn?
The official status page for SpotOn is here
How can I get notified if SpotOn is down or experiencing an outage?
To get notified of any status changes to SpotOn, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotOn every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpotOn do?
SpotOn provides customizable point-of-sale systems and payment processing software with 24/7 support from a dedicated team.

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