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Is there an SpotOn outage?

SpotOn status: Systems Active

Last checked: 5 minutes ago

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SpotOn outages and incidents

Outage and incident data over the last 30 days for SpotOn.

There have been 6 outages or incidents for SpotOn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotOn

Outlogger tracks the status of these components for Xero:

Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
AT&T Active
AWS Active
Support Phone Line Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active
Component Status
Active
Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
Active
AT&T Active
AWS Active
Support Phone Line Active
Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active

Latest SpotOn outages and incidents.

View the latest incidents for SpotOn and check for official updates:

Updates:

  • Time: April 18, 2023, 8:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2023, 5:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 18, 2023, 5:12 p.m.
    Status: Investigating
    Update: Some of our online ordering customers are experiencing disrupted service.

Updates:

  • Time: March 19, 2023, 5:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 19, 2023, 3:26 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 18, 2023, 6:53 p.m.
    Status: Identified
    Update: Data ingestion for labor and taxes is running behind for some customers. The team has identified the problem and is working on corrective measures.

Updates:

  • Time: Feb. 26, 2023, 6:04 a.m.
    Status: Resolved
    Update: SpotOn continues to monitor
  • Time: Feb. 26, 2023, 4:52 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 6, 2023, 8:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2023, 8:46 p.m.
    Status: Monitoring
    Update: The third party issue appears to be resolved. SpotOn continues to monitor.
  • Time: Feb. 6, 2023, 8:36 p.m.
    Status: Identified
    Update: A SpotOn third party payment vendor is experiencing a partial outage with multiple card types. This may affect some transactions. They are working to resolve the issue.

Updates:

  • Time: Feb. 3, 2023, 10:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 3, 2023, 8:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 3, 2023, 8:10 p.m.
    Status: Identified
    Update: Noting some needed optimization for an AWS RDS instance. Currently making the necessary updates.
  • Time: Feb. 3, 2023, 5:49 p.m.
    Status: Investigating
    Update: SpotOn Engineering is noting some timeouts with loyalty. We are currently investigating the issue.

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Frequently Asked Questions - SpotOn

Is there a SpotOn outage?
The current status of SpotOn is: Systems Active
Where can I find the official status page of SpotOn?
The official status page for SpotOn is here
How can I get notified if SpotOn is down or experiencing an outage?
To get notified of any status changes to SpotOn, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotOn every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpotOn do?
SpotOn provides customizable point-of-sale systems and payment processing software with 24/7 support from a dedicated team.

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