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Is there an SpotOn outage?

SpotOn status: Systems Active

Last checked: 3 minutes ago

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SpotOn outages and incidents

Outage and incident data over the last 30 days for SpotOn.

There have been 6 outages or incidents for SpotOn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotOn

Outlogger tracks the status of these components for Xero:

Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
AT&T Active
AWS Active
Support Phone Line Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active
Component Status
Active
Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
Active
AT&T Active
AWS Active
Support Phone Line Active
Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active

Latest SpotOn outages and incidents.

View the latest incidents for SpotOn and check for official updates:

Updates:

  • Time: Jan. 21, 2023, 5:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 21, 2023, 3:46 a.m.
    Status: Identified
    Update: We have identified the issue and the team is working towards resolving it
  • Time: Jan. 21, 2023, 3:31 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 21, 2023, 2:50 a.m.
    Status: Investigating
    Update: We are experiencing slow loading times on the Restaurant Reporting site. The team is investigating.

Updates:

  • Time: Dec. 15, 2022, 11:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2022, 10:49 p.m.
    Status: Monitoring
    Update: All services are operational
  • Time: Dec. 15, 2022, 5:56 p.m.
    Status: Monitoring
    Update: Our third party vendor is still working to improve latency issues. SpotOn continues to monitor.
  • Time: Dec. 15, 2022, 5:24 p.m.
    Status: Identified
    Update: Vendor working on resolution. Orders are processing, but latency is evident. Transactions will complete, but taking time.
  • Time: Dec. 15, 2022, 5:15 p.m.
    Status: Investigating
    Update: One of our third party vendors is experiencing an outage that will affect SpotOn online ordering payments including mobile payments.

Updates:

  • Time: Dec. 6, 2022, 8:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2022, 8:38 p.m.
    Status: Monitoring
    Update: Some intermittent failures remain. Still working on resolution.
  • Time: Dec. 6, 2022, 8:32 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 6, 2022, 8:30 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 22, 2022, 5:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2022, 5:49 p.m.
    Status: Identified
    Update: This incident has been resolved. SpotOn will continue to monitor.
  • Time: Nov. 22, 2022, 5:24 p.m.
    Status: Identified
    Update: We have identified the issue. We should be back up soon.
  • Time: Nov. 22, 2022, 5:16 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with Online Ordering. SpotOn is actively investigating the issue.

Updates:

  • Time: Sept. 3, 2022, 1:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2022, 1:37 a.m.
    Status: Investigating
    Update: We are investigating reports of slowness in the Restaurant POS.

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Frequently Asked Questions - SpotOn

Is there a SpotOn outage?
The current status of SpotOn is: Systems Active
Where can I find the official status page of SpotOn?
The official status page for SpotOn is here
How can I get notified if SpotOn is down or experiencing an outage?
To get notified of any status changes to SpotOn, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotOn every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpotOn do?
SpotOn provides customizable point-of-sale systems and payment processing software with 24/7 support from a dedicated team.

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