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Is there an SpotOn outage?

SpotOn status: Systems Active

Last checked: 2 minutes ago

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SpotOn outages and incidents

Outage and incident data over the last 30 days for SpotOn.

There have been 6 outages or incidents for SpotOn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotOn

Outlogger tracks the status of these components for Xero:

Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
AT&T Active
AWS Active
Support Phone Line Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active
Component Status
Active
Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
Active
AT&T Active
AWS Active
Support Phone Line Active
Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active

Latest SpotOn outages and incidents.

View the latest incidents for SpotOn and check for official updates:

Updates:

  • Time: Aug. 10, 2022, 7:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 10, 2022, 7:07 p.m.
    Status: Monitoring
    Update: AWS will provide root cause. Stable at the moment. SpotOn is monitoring.
  • Time: Aug. 10, 2022, 6:41 p.m.
    Status: Investigating
    Update: Dolce is currently experiencing an outage. SpotOn Engineering is working on resolution.

Updates:

  • Time: July 29, 2022, 11:01 p.m.
    Status: Resolved
    Update: SpotOn Online Ordering is working normally.
  • Time: July 29, 2022, 10:45 p.m.
    Status: Monitoring
    Update: We've taken steps to address the issue, and we're now monitoring to confirm correct function.
  • Time: July 29, 2022, 10:19 p.m.
    Status: Investigating
    Update: SpotOn Online Ordering is unavailable. We are investigating this issue.

Updates:

  • Time: July 5, 2022, 4:55 p.m.
    Status: Resolved
    Update: The SpotOn online ordering system is working as expected.
  • Time: July 5, 2022, 4:47 p.m.
    Status: Investigating
    Update: We are investigating an outage in the SpotOn online ordering system.

Updates:

  • Time: June 1, 2022, 10:28 p.m.
    Status: Resolved
    Update: No further issues noted.
  • Time: June 1, 2022, 10:26 p.m.
    Status: Monitoring
    Update: Our payment partner has resolved the issue. We are monitoring.
  • Time: June 1, 2022, 10:20 p.m.
    Status: Identified
    Update: Issue is with our payment partner. They are working to resolve the issue. SpotOn is providing information required.
  • Time: June 1, 2022, 9:54 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with POS MSR readers. The problem seems to be with tip adjust only. Those calls are failing on the terminal. Issue seems to be with a payment partner. SpotOn is investigating with that partner.

Updates:

  • Time: May 28, 2022, 12:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 28, 2022, 12:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 28, 2022, 5:49 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 28, 2022, 5:44 a.m.
    Status: Monitoring
    Update: Report generation performance should now improve. SpotOn will continue to monitor.
  • Time: May 28, 2022, 3:23 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 28, 2022, 2:59 a.m.
    Status: Investigating
    Update: SpotOn is investigating performance delays in Reports

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Frequently Asked Questions - SpotOn

Is there a SpotOn outage?
The current status of SpotOn is: Systems Active
Where can I find the official status page of SpotOn?
The official status page for SpotOn is here
How can I get notified if SpotOn is down or experiencing an outage?
To get notified of any status changes to SpotOn, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotOn every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpotOn do?
SpotOn provides customizable point-of-sale systems and payment processing software with 24/7 support from a dedicated team.

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