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Is there an SpotOn outage?

SpotOn status: Systems Active

Last checked: 9 minutes ago

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SpotOn outages and incidents

Outage and incident data over the last 30 days for SpotOn.

There have been 6 outages or incidents for SpotOn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotOn

Outlogger tracks the status of these components for Xero:

Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
AT&T Active
AWS Active
Support Phone Line Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active
Component Status
Active
Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
Active
AT&T Active
AWS Active
Support Phone Line Active
Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active

Latest SpotOn outages and incidents.

View the latest incidents for SpotOn and check for official updates:

Updates:

  • Time: May 18, 2022, 1:08 a.m.
    Status: Resolved
    Update: Our payment partner has resolved the issue and all systems are operational.
  • Time: May 18, 2022, 12:39 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with online orders and our payment partners.

Updates:

  • Time: Feb. 26, 2022, 2:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 26, 2022, 2:27 a.m.
    Status: Investigating
    Update: Issue resolved. We will continue to monitor.
  • Time: Feb. 26, 2022, 2:19 a.m.
    Status: Investigating
    Update: Issue identified. Working on a resolution
  • Time: Feb. 26, 2022, 1:53 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 25, 2022, 3:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 25, 2022, 3:02 p.m.
    Status: Monitoring
    Update: We’re seeing a return to normal processing with TSYS. We are monitoring the situation.
  • Time: Feb. 25, 2022, 1:57 p.m.
    Status: Investigating
    Update: TSYS, a credit card processor for SpotOn and many other POS companies, is experiencing system issues, which may have affected your ability to run card transactions on your SpotOn point-of-sale.
  • Time: Feb. 25, 2022, 1:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 25, 2022, 1:53 p.m.
    Status: Investigating
    Update: TSYS, a credit card processor for SpotOn and many other POS companies, is experiencing system issues, which may have affected your ability to run card transactions on your SpotOn point-of-sale.
  • Time: Feb. 25, 2022, 1:25 p.m.
    Status: Investigating
    Update: Teams are investigating a possible incident on Restaurants

Updates:

  • Time: Feb. 18, 2022, 4:38 p.m.
    Status: Resolved
    Update: On 2/17, there were large network connectivity issues throughout the US. This impacted some of our merchants' ability to access SpotOn services. No internal issues were noted with any SpotOn systems.
  • Time: Feb. 18, 2022, 4:35 p.m.
    Status: Monitoring
    Update: On 2/17, there were multiple network connectivity issues across the US. These outages impacted some merchants ability to access SpotOn services. No issues were noted with internal SpotOn systems.
  • Time: Feb. 18, 2022, 1:07 a.m.
    Status: Monitoring
    Update: There appear to be larger network connectivity issues throughout the US. This is impacting some merchants' ability to access SpotOn services.
  • Time: Feb. 17, 2022, 10:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 17, 2022, 9:45 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 21, 2022, 9:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 21, 2022, 8:44 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 21, 2022, 8:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 21, 2022, 7:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

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Frequently Asked Questions - SpotOn

Is there a SpotOn outage?
The current status of SpotOn is: Systems Active
Where can I find the official status page of SpotOn?
The official status page for SpotOn is here
How can I get notified if SpotOn is down or experiencing an outage?
To get notified of any status changes to SpotOn, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotOn every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpotOn do?
SpotOn provides customizable point-of-sale systems and payment processing software with 24/7 support from a dedicated team.

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