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Is there an SpotOn outage?

SpotOn status: Systems Active

Last checked: 6 minutes ago

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SpotOn outages and incidents

Outage and incident data over the last 30 days for SpotOn.

There have been 6 outages or incidents for SpotOn in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SpotOn

Outlogger tracks the status of these components for Xero:

Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
AT&T Active
AWS Active
Support Phone Line Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active
Component Status
Active
Loyalty Active
SMS Messaging Active
SpotOn Website Active
Virtual Terminal Active
Active
Merchant Dashboard Active
Payment Deposits Active
SpotOn Online Ordering Active
SpotOn Restaurant Active
SpotOn Restaurant Reporting Active
Active
AT&T Active
AWS Active
Support Phone Line Active
Active
FIS Processing Active
Gift Cards Active
Transit Processing Active
Tsys Processing Active

Latest SpotOn outages and incidents.

View the latest incidents for SpotOn and check for official updates:

Updates:

  • Time: Dec. 31, 2021, 3:32 a.m.
    Status: Resolved
    Update: TSYS TransIT is functioning, merchants experiencing lingering issues have been manually updated.
  • Time: Dec. 31, 2021, 2:08 a.m.
    Status: Monitoring
    Update: Most merchants are up and running. A few merchants may still be experiencing lingering issues, while merchants get manually updated.
  • Time: Dec. 31, 2021, 1:11 a.m.
    Status: Investigating
    Update: TSYS is currently experiencing an outage. Merchants who use this service may experience data delays.
  • Time: Dec. 31, 2021, 1:03 a.m.
    Status: Investigating
    Update: Teams are investigating a possible incident on Restaurants

Updates:

  • Time: Dec. 22, 2021, 11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2021, 10:44 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 21, 2021, 7:11 p.m.
    Status: Resolved
    Update: The TSYS processing system is working normally.
  • Time: Oct. 21, 2021, 7:01 p.m.
    Status: Identified
    Update: TSYS, a credit card processor for SpotOn and many other POS companies, is experiencing nationwide system issues, which may be affecting your ability to run card transactions on your SpotOn point-of-sale. We are aware of the issue and in close touch with TSYS as they work to resolve the issue

Updates:

  • Time: Sept. 29, 2021, 8:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 29, 2021, 4:47 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 29, 2021, 4:46 p.m.
    Status: Monitoring
    Update: Some users experience connectivity problems related to problem with AT&T cellular service. We're working with AT&T on the resolution.

Updates:

  • Time: Sept. 16, 2021, 11:52 p.m.
    Status: Resolved
    Update: Data is moving to reporting normally.
  • Time: Sept. 16, 2021, 10:07 p.m.
    Status: Identified
    Update: Labor data is now moving into reporting normally. Sales data is coming in for some locations, and we're working to expand that to all locations.
  • Time: Sept. 16, 2021, 7:06 p.m.
    Status: Investigating
    Update: We are investigating an issue that is slowing new restaurant reporting data.

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Frequently Asked Questions - SpotOn

Is there a SpotOn outage?
The current status of SpotOn is: Systems Active
Where can I find the official status page of SpotOn?
The official status page for SpotOn is here
How can I get notified if SpotOn is down or experiencing an outage?
To get notified of any status changes to SpotOn, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SpotOn every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SpotOn do?
SpotOn provides customizable point-of-sale systems and payment processing software with 24/7 support from a dedicated team.

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