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Outage and incident data over the last 30 days for ZiftONE.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Advanced Reporting | Active |
Datamart Processing Queue | Active |
Integrations | Active |
Lead Distribution | Active |
Mail Deliverability | Active |
Mobile Application | Active |
REST API | Active |
Simple Processing Queue | Active |
Social Deliverability | Active |
Zift Platform | Active |
Zift Portal | Active |
View the latest incidents for ZiftONE and check for official updates:
Description: _**Summary**_ On October 18, 2019 at 12:08 EST \(17:08 GMT\), a routine update was applied to a central service. Unfortunately, that update had a downstream impact that brought most services offline. After determining the root cause, the update was rolled back to re-establish service. _**What Happened?**_ We deployed an update to our database known as a hot fix that repairs an issue in the platform quickly, but with this time-saving fix there is less evaluation of the deployment making it inherently more risky. _**What Are We Doing About This?**_ We are managing this risk by strengthening our best practices as requirements in our future hot fix release process. We are requiring the following actions for future hot fix deployments: * Prior to release, all hot fixes will require a second Engineering team lead to approve or reject the hot fix deployment based on content accuracy, quality and risk assessment. * Prior to release, all hot fixes will require a Quality Assurance representative to approve or reject the hot fix deployment based on content accuracy, quality and risk assessment. * Prior to release, specific hot fixes altering existing schema will require senior management approval.
Status: Postmortem
Impact: Critical | Started At: Oct. 18, 2019, 4:38 p.m.
Description: The issue affecting the my.zift123.com login page has been fixed. Users should now be able to log in normally.
Status: Resolved
Impact: Critical | Started At: June 18, 2019, 5:20 p.m.
Description: The issue affecting the my.zift123.com login page has been fixed. Users should now be able to log in normally.
Status: Resolved
Impact: Critical | Started At: June 18, 2019, 5:20 p.m.
Description: Service with our Email Service Provider has been fully restored. Please reach out to [email protected] if you continue to experience any issues with email deliverability.
Status: Resolved
Impact: Major | Started At: May 23, 2019, 11:30 p.m.
Description: Service with our Email Service Provider has been fully restored. Please reach out to [email protected] if you continue to experience any issues with email deliverability.
Status: Resolved
Impact: Major | Started At: May 23, 2019, 11:30 p.m.
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