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Outage and incident data over the last 30 days for Zipwhip.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Customer Connectivity | Active |
TLS (MM4) | Active |
TLS (SMPP) | Active |
VPN (MM4) | Active |
VPN (SMPP) | Active |
External Connectivity | Active |
AT&T | Active |
Canadian Carriers | Active |
Sprint (T-Mobile) | Active |
Tier 2 and 3 Carriers | Active |
T-Mobile | Active |
US Cellular | Active |
Verizon | Active |
MMS | Active |
DLR | Active |
Inbound (MO) | Active |
Outbound (MT) | Active |
SMS | Active |
DLR | Active |
Inbound (MO) | Active |
Outbound (MT) | Active |
Zipwhip Tools / Services | Active |
Provisioning API | Active |
Provisioning Dashboard | Active |
Reporting | Active |
Toll-Free Verification Portal | Active |
Zipwhip Ticketing | Active |
View the latest incidents for Zipwhip and check for official updates:
Description: The Zipwhip operations team has confirmed resolution for the issue with T-Mobile messages. SMS delivery is returning to normal timeframes.
Status: Resolved
Impact: Minor | Started At: Feb. 15, 2024, 8:47 p.m.
Description: The Zipwhip operations team has confirmed resolution for the issue with T-Mobile messages. SMS delivery is returning to normal timeframes.
Status: Resolved
Impact: Minor | Started At: Feb. 15, 2024, 8:47 p.m.
Description: Twilio-Zipwhip engineers have escalated to the Carrier and will continue to follow-up with them regarding this issue. Investigations have revealed that this only affects a very small volume of Incoming messages - 0.25% (less than 1 percent). We will be closing this particular Status post as a result of this finding, and continue follow up with the Carrier. Please don't hesitate to escalate any questions regarding possible incoming message failures from smaller US Carriers to see if it's related to this known issue. Thank you for your patience while Investigating this incident.
Status: Resolved
Impact: Minor | Started At: Feb. 13, 2024, 12:34 a.m.
Description: Twilio-Zipwhip engineers have escalated to the Carrier and will continue to follow-up with them regarding this issue. Investigations have revealed that this only affects a very small volume of Incoming messages - 0.25% (less than 1 percent). We will be closing this particular Status post as a result of this finding, and continue follow up with the Carrier. Please don't hesitate to escalate any questions regarding possible incoming message failures from smaller US Carriers to see if it's related to this known issue. Thank you for your patience while Investigating this incident.
Status: Resolved
Impact: Minor | Started At: Feb. 13, 2024, 12:34 a.m.
Description: Engineers have investigated this issue in detail with the Carrier and verified this has been corrected. We are no longer seeing garbled messages for Verizon US subscribers sending messages containing non-ASCII characters to Zipwhip phone numbers. Thank you for your patience while we confirmed Resolution for this issue.
Status: Resolved
Impact: Minor | Started At: Jan. 17, 2024, 4:42 a.m.
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