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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: 2 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: Feb. 27, 2024, 12:09 a.m.
    Status: Resolved
    Update: The Zipwhip operations team has confirmed resolution for the issue with T-Mobile messages. SMS delivery is returning to normal timeframes.
  • Time: Feb. 19, 2024, 8:48 p.m.
    Status: Monitoring
    Update: Zipwhip engineering is observing an improvement in message latency toward T-Mobile. SMS delivery is returning to normal timeframes. Further details will be provided as available.
  • Time: Feb. 15, 2024, 8:47 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with T-Mobile. This issue may be impacting gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Feb. 27, 2024, 12:09 a.m.
    Status: Resolved
    Update: The Zipwhip operations team has confirmed resolution for the issue with T-Mobile messages. SMS delivery is returning to normal timeframes.
  • Time: Feb. 19, 2024, 8:48 p.m.
    Status: Monitoring
    Update: Zipwhip engineering is observing an improvement in message latency toward T-Mobile. SMS delivery is returning to normal timeframes. Further details will be provided as available.
  • Time: Feb. 15, 2024, 8:47 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with T-Mobile. This issue may be impacting gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Feb. 27, 2024, 12:11 a.m.
    Status: Resolved
    Update: Twilio-Zipwhip engineers have escalated to the Carrier and will continue to follow-up with them regarding this issue. Investigations have revealed that this only affects a very small volume of Incoming messages - 0.25% (less than 1 percent). We will be closing this particular Status post as a result of this finding, and continue follow up with the Carrier. Please don't hesitate to escalate any questions regarding possible incoming message failures from smaller US Carriers to see if it's related to this known issue. Thank you for your patience while Investigating this incident.
  • Time: Feb. 13, 2024, 12:34 a.m.
    Status: Investigating
    Update: Twilio-Zipwhip engineers have detected a failure on processing low volume of Inbound messages from a subset of small networks in the US. We will update as soon as we have more information.

Updates:

  • Time: Feb. 27, 2024, 12:11 a.m.
    Status: Resolved
    Update: Twilio-Zipwhip engineers have escalated to the Carrier and will continue to follow-up with them regarding this issue. Investigations have revealed that this only affects a very small volume of Incoming messages - 0.25% (less than 1 percent). We will be closing this particular Status post as a result of this finding, and continue follow up with the Carrier. Please don't hesitate to escalate any questions regarding possible incoming message failures from smaller US Carriers to see if it's related to this known issue. Thank you for your patience while Investigating this incident.
  • Time: Feb. 13, 2024, 12:34 a.m.
    Status: Investigating
    Update: Twilio-Zipwhip engineers have detected a failure on processing low volume of Inbound messages from a subset of small networks in the US. We will update as soon as we have more information.

Updates:

  • Time: Jan. 29, 2024, 8:45 p.m.
    Status: Resolved
    Update: Engineers have investigated this issue in detail with the Carrier and verified this has been corrected. We are no longer seeing garbled messages for Verizon US subscribers sending messages containing non-ASCII characters to Zipwhip phone numbers. Thank you for your patience while we confirmed Resolution for this issue.
  • Time: Jan. 29, 2024, 8:45 p.m.
    Status: Resolved
    Update: Engineers have investigated this issue in detail with the Carrier and verified this has been corrected. We are no longer seeing garbled messages for Verizon US subscribers sending messages containing non-ASCII characters to Zipwhip phone numbers. Thank you for your patience while we confirmed Resolution for this issue.
  • Time: Jan. 17, 2024, 6:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 17, 2024, 6:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 17, 2024, 4:42 a.m.
    Status: Investigating
    Update: Our monitoring systems have detected a potential issue with subset of Verizon US subscribers sending messages containing non-ASCII characters to Zipwhip phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
  • Time: Jan. 17, 2024, 4:42 a.m.
    Status: Investigating
    Update: Our monitoring systems have detected a potential issue with subset of Verizon US subscribers sending messages containing non-ASCII characters to Zipwhip phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
To get notified of any status changes to Zipwhip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zipwhip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here