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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: 7 minutes ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: March 26, 2024, 4:03 p.m.
    Status: Resolved
    Update: The operations team has confirmed resolution for the issue with Outbound messages. SMS delivery is returning to normal timeframes.
  • Time: March 26, 2024, 3:01 p.m.
    Status: Monitoring
    Update: We continue observing an improvement on SMS outgoing traffic. Our engineers are still monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
  • Time: March 26, 2024, 1:39 p.m.
    Status: Identified
    Update: We have identified the primary cause, taken remediating action and are beginning to see recovery from this incident with queued messages beginning to be sent. We expect to provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 26, 2024, 1:27 p.m.
    Status: Investigating
    Update: We are investigating the issue with our Engineers. All outbound SMS traffic is being queued internally and not sent out to providers. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Updates:

  • Time: March 26, 2024, 4:03 p.m.
    Status: Resolved
    Update: The operations team has confirmed resolution for the issue with Outbound messages. SMS delivery is returning to normal timeframes.
  • Time: March 26, 2024, 3:01 p.m.
    Status: Monitoring
    Update: We continue observing an improvement on SMS outgoing traffic. Our engineers are still monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
  • Time: March 26, 2024, 1:39 p.m.
    Status: Identified
    Update: We have identified the primary cause, taken remediating action and are beginning to see recovery from this incident with queued messages beginning to be sent. We expect to provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 26, 2024, 1:27 p.m.
    Status: Investigating
    Update: We are investigating the issue with our Engineers. All outbound SMS traffic is being queued internally and not sent out to providers. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Updates:

  • Time: March 21, 2024, 9:09 p.m.
    Status: Resolved
    Update: Zipwhip/Twilio Operations have reported Messaging is operating normally at this time. This issue may have delayed Gateway customers SMS and MMS messaging from / to Verizon, as well as DLRs. Thank you for your patience while verifying full Resolution.
  • Time: March 21, 2024, 8:09 p.m.
    Status: Monitoring
    Update: Zipwhip/Twilio Operations have reached out to the Carrier to investigate. Some services have been restarted for remediation. This issue may have delayed Gateway customers SMS and MMS messaging from / to Verizon, as well as DLRs. Thank you for your patience while engineers continue to monitor our Messaging services.
  • Time: March 21, 2024, 8:09 p.m.
    Status: Monitoring
    Update: Zipwhip/Twilio Operations have reached out to the Carrier to investigate. Some services have been restarted for remediation. This issue may have delayed Gateway customers SMS and MMS messaging from / to Verizon, as well as DLRs. Thank you for your patience while engineers continue to monitor our Messaging services.
  • Time: March 21, 2024, 7:23 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible message latency issues with Verizon Network in the US. This issue may be impacting gateway customers SMS and MMS messaging from / to Verizon, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Feb. 22, 2024, 11:08 p.m.
    Status: Resolved
    Update: We are no longer experiencing MMS/SMS delivery delays when sending messages to AT&T Network in the USA. This incident has been resolved.
  • Time: Feb. 22, 2024, 8:58 p.m.
    Status: Monitoring
    Update: We are observing a recovery in delivery ratios levels for SMS, MMS to and from AT&T end user subscribers. We will continue monitoring the service to ensure a full recovery. We will provide another update as soon as more information becomes available.
  • Time: Feb. 22, 2024, 6:50 p.m.
    Status: Investigating
    Update: We are observing delivery ratios nearing normal levels for SMS, MMS to and from AT&T end user subscribers. We remain in close communication with AT&T as they continue to manage recovery through careful load balancing and capacity management to ensure smooth recovery. We will provide another update as soon as more information becomes available.
  • Time: Feb. 22, 2024, 4:44 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T Network. This issue may be impacting gateway customers MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Feb. 22, 2024, 11:08 p.m.
    Status: Resolved
    Update: We are no longer experiencing MMS/SMS delivery delays when sending messages to AT&T Network in the USA. This incident has been resolved.
  • Time: Feb. 22, 2024, 8:58 p.m.
    Status: Monitoring
    Update: We are observing a recovery in delivery ratios levels for SMS, MMS to and from AT&T end user subscribers. We will continue monitoring the service to ensure a full recovery. We will provide another update as soon as more information becomes available.
  • Time: Feb. 22, 2024, 6:50 p.m.
    Status: Investigating
    Update: We are observing delivery ratios nearing normal levels for SMS, MMS to and from AT&T end user subscribers. We remain in close communication with AT&T as they continue to manage recovery through careful load balancing and capacity management to ensure smooth recovery. We will provide another update as soon as more information becomes available.
  • Time: Feb. 22, 2024, 4:44 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T Network. This issue may be impacting gateway customers MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
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