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Is there an Zipwhip outage?

Zipwhip status: Systems Active

Last checked: a minute ago

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Zipwhip outages and incidents

Outage and incident data over the last 30 days for Zipwhip.

There have been 5 outages or incidents for Zipwhip in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zipwhip

Outlogger tracks the status of these components for Xero:

TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active
Component Status
Active
TLS (MM4) Active
TLS (SMPP) Active
VPN (MM4) Active
VPN (SMPP) Active
Active
AT&T Active
Canadian Carriers Active
Sprint (T-Mobile) Active
Tier 2 and 3 Carriers Active
T-Mobile Active
US Cellular Active
Verizon Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
DLR Active
Inbound (MO) Active
Outbound (MT) Active
Active
Provisioning API Active
Provisioning Dashboard Active
Reporting Active
Toll-Free Verification Portal Active
Zipwhip Ticketing Active

Latest Zipwhip outages and incidents.

View the latest incidents for Zipwhip and check for official updates:

Updates:

  • Time: Dec. 16, 2023, 4:09 a.m.
    Status: Resolved
    Update: The Zipwhip operations team has confirmed resolution for the issue with AT&T MMS messages. During this time users may have experienced latency with Inbound and Outbound MMS messages to and from AT&T. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: Dec. 16, 2023, 1:09 a.m.
    Status: Monitoring
    Update: Zipwhip engineering is observing an improvement in message latency toward AT&T. MMS delivery is returning to normal timeframes. Further details will be provided as available.
  • Time: Dec. 15, 2023, 5:43 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting gateway customers' MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Dec. 16, 2023, 4:09 a.m.
    Status: Resolved
    Update: The Zipwhip operations team has confirmed resolution for the issue with AT&T MMS messages. During this time users may have experienced latency with Inbound and Outbound MMS messages to and from AT&T. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: Dec. 16, 2023, 1:09 a.m.
    Status: Monitoring
    Update: Zipwhip engineering is observing an improvement in message latency toward AT&T. MMS delivery is returning to normal timeframes. Further details will be provided as available.
  • Time: Dec. 15, 2023, 5:43 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting gateway customers' MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Dec. 15, 2023, 1:18 a.m.
    Status: Resolved
    Update: The Zipwhip operations team has confirmed resolution for the issue with AT&T MMS messages. During this time users may have experienced latency with Inbound and Outbound MMS messages to and from AT&T. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: Dec. 14, 2023, 11:07 p.m.
    Status: Monitoring
    Update: Zipwhip engineering is observing an improvement in message latency toward AT&T. MMS delivery is returning to normal timeframes. Further details will be provided as available.
  • Time: Dec. 14, 2023, 10:11 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting gateway customers' MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Dec. 15, 2023, 1:18 a.m.
    Status: Resolved
    Update: The Zipwhip operations team has confirmed resolution for the issue with AT&T MMS messages. During this time users may have experienced latency with Inbound and Outbound MMS messages to and from AT&T. Thank you for your patience during this Incident. We will be following up with the Carrier on this issue.
  • Time: Dec. 14, 2023, 11:07 p.m.
    Status: Monitoring
    Update: Zipwhip engineering is observing an improvement in message latency toward AT&T. MMS delivery is returning to normal timeframes. Further details will be provided as available.
  • Time: Dec. 14, 2023, 10:11 p.m.
    Status: Investigating
    Update: Zipwhip Operations is currently investigating possible messaging latency issues with AT&T. This issue may be impacting gateway customers' MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.

Updates:

  • Time: Nov. 25, 2023, 2:45 a.m.
    Status: Resolved
    Update: This incident has been resolved. Message delivery toward Small US Carriers has returned to normal timeframes.
  • Time: Nov. 24, 2023, 9:54 p.m.
    Status: Monitoring
    Update: Delivery has returned to normal for Appalachian Wireless. Our monitoring shows overall improvement and we're observing positive SMS delivery at this time. We will continue monitoring Small US carrier networks to ensure a full recovery. We will provide another update in 2 hours to confirm resolution.
  • Time: Nov. 24, 2023, 8:38 p.m.
    Status: Investigating
    Update: Engineers continue to Investigate delivery latency to Appalachian Wireless. Thank you for your patience while we continue to gather more information.
  • Time: Nov. 24, 2023, 5:36 p.m.
    Status: Investigating
    Update: Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from toll-free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to Appalachian Wireless. We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

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Frequently Asked Questions - Zipwhip

Is there a Zipwhip outage?
The current status of Zipwhip is: Systems Active
Where can I find the official status page of Zipwhip?
The official status page for Zipwhip is here
How can I get notified if Zipwhip is down or experiencing an outage?
To get notified of any status changes to Zipwhip, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zipwhip every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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